Customer Testimonials
The Lighthouse Uniform Co. has gotten its name out for the past 40 years by word of mouth. People are so happy with how easy it is to get the items they need that they mention it to people they know, and we are able to help out a larger amount of people. We would like to share with you some of these testimonials so that you will feel comfortable with our company and our products.
“Thank you and your staff for being able to supply our office's uniform needs. We truly appreciate the time and effort expended by Alphonse and Brian in dealing with our unusual requests for changes and alterations. Our questions were answered promptly and in a professional manner.
“I have used tailors before and I couldn't ask for a suit more custom-made than the uniform from Lighthouse...I live in Massachusetts and Lighthouse is in Washington state; yet I couldn't have gotten a better job done in Boston than I did from Steve and the Lighthouse Crew. I ordered my uniform with the help of one toll-free phone call for directions, and it fit perfectly.
“Ladies in the EMS profession are finally being recognized and the dress uniform with a skirt option gives us choices. This dress uniform reflects both how proud we are of our profession and the recognition that we are, in fact, professionals.
“Our Class-A uniforms were a tremendous success at a recent September 11th Memorial Service. Police, Fire, and EMS personnel from local counties were represented and we were the only agency in an NAEMT Lighthouse Uniform. As a matter of fact, the minister at the local church made this comment to everyone 'If I were able to belong to any agency here, it would be these guys on the front row because they have the sharpest looking uniform.' That was a major endorsement from the public that confirmed our decision to buy from Lighthouse Uniform was the right one.
“Thank you for providing the Ascots we ordered in the most timely fashion. Your product made a significant difference in our appearance. With these Ascot's we were able to provide a fitting tribute to one of our members and past chief. I will remember Lighthouse Uniform as the company that cared and made a difference and will use you again.
“A hearty congratulations on a job 'well done' getting the Tacoma Fire Department's 350+ members outfitted in Class 'A's. It was a huge undertaking and we could not have done it without Lighthouse Uniform Company.
“Thank you Lighthouse Uniform Company for providing a very affordable Fire Department Dress Uniform. As a VOLUNTEER Fire Chief I am pleased to know that a company like Lighthouse takes great pride in their business...Again let me thank you for your time and the professionalism that is put into each uniform.
“Your speedy service and generosity helped make a difficult time very special. The Fire department was able to pay tribute to a long-time member with honor and dignity. Thank you for your help!
“I would like to thank you and your company for your assistance in establishing a Class 'A' dress uniform program for the City of Riverside Fire Department.
“Your ability to provide the Charlton Fire Department with Class 'A' uniforms, with such short notice, was greatly appreciated.
“Thank you for offering the Fallen Firefighter Dress Uniform Program. It has been a tremendous benefit to our department and our fallen comrade.
“The Krum Volunteer Fire Department would like to say thank you for the Class A plaque. We really appreciate the dedication and hard work that went into making such a fine product. We can proudly display it on our training room wall for all to see. Keep up the good work.
“We would like to express our appreciation to you for the good service that has been provided to us by Lighthouse Uniform Copmany. Any concerns we may have had have been addressed quickly and professionally. We would also like to thank Lighthouse Uniform Copmany for the plaque we recently received in appreciation of our business.
“The San Angelo Fire Department would like to thank you for your excellent service and the quality of your prodcuts. Our Honor Guard is now the pride of our department thanks to your service. The members have a new found attitude and pride that comes from an exceptional appearance.
“The Mesa Fire Department Honor Guard has been associated with Lighthouse Uniform since our founding in 1996. We have always received the highest degree of quality and customer service with every uniform we've ordered. Lighthouse Uniforms has consistenly delivered our orders and, in a few instances, has gone 'above and beyond' to meet unexpected deadlines we've had imposed on us. We look forward to our continued dealings with Lighthouse Uniform as we approach our 10th year of being Arizona's firse and oldes fire department Honor guard. thank you for your cornerstone role in our history.
“On behalf of the Faith Fire Department, I would like to take this opportunity to thank everyone at Lighthouse for their dedicated and skilled service to our department during our Class A uniform implementation. We are a small volunteer Department of 30 members but your organization treated us as if we were a department of 300. We are well pleased with our uniforms and wear them with pride.
“The Lighthouse's Fallen Firefighter Dress Uniform Program has been and is one of the finest, caring programs ever instituted and has been a tremendous asset to Chaplains as they deal with L.O.D.D. in their communities. Thank you Lighthouse for your contributions to the Fire Service of America.
“We have had great service from Lighthouse Uniform Company. Alphonse can take your information over the phone and your uniform will fit like it should. They have and continue to work with us on financing options. Lastly, the quality of the uniforms are far superior to any other uniform that I have seen. Compare for yourself and you will agree.
“We have been completely satisfied with our relationship with your company since we decided to adopt an Honor Guard Uniform for our department in the fall of 2005. It was an easy decision to stay with your company when in January of 2006 we decided to adopt a Class A Dress uniform for the A.F.D. Every time one of our members wears their uniform they are complimented...we are 100% satisfied with our uniforms and the service you have provided.
“ The Bigfork Volunteer Fire Department would like to thank you, and compliment you and your organization for outstanding service and delivery. As we were preparing for a memorial Service for a retired Chief who had passed away we wanted to send him on his last call with honor-this meant doing so with an honor guard, and thus the need for Class A Uniforms. I have been more than impressed with your commitment to service, your personal touch is refreshing, your customer service is top notch and your attention to satisfaction should be rated a “12.8” on a 10-point scale.
“ Stars of life was a big success. I saw a few other Departments wearing uniforms made by the Lighthouse Uniform and they were clearly the best dressed. The uniforms fit well. Robby and Roy enjoyed them and were very proud. We were definitely the best dress state.
“ Lt. Trish Stanfield is thrilled to have a Class ‘A’ Uniform. She was very impressed with the high quality of service she received from the Lighthouse Uniform Co. She has stated several times that she met a staff of very happy people who took pride in their work and providing high quality service. The fact that the uniform was delivered only two days after Lt. Stanfield was measured is most impressive. In addition, thank you for your support of the fire fighting community of Washington State.
“ The honor Guard uniforms, with accessories are superior to anything we have seen or priced. The employees look very professional when dressed in their Class A’s. Thank you for your expertise in getting the uniforms, accessories and sizes, to make Breckinridge Central EMS look outstanding.
“As a paramedic, I know how important it is that we look as professional as we can. From the first time I worked with the Lighthouse Uniform Co., I never looked back. Your staff was so helpful and the fit of my Dress Uniform is better than perfect.
“What one Wisconsin Chief had to say… “We have worked with Lighthouse Uniform Company since 2002, having nothing but positive experiences from customer service (ordering and sizing assistance), explanation of apparel options, to the uniforms themselves being of very high quality. We have also found that tailoring, promotion changes or ordering additional uniforms has been seamless and expeditiously completed. We appreciate the commitment to good service by Lighthouse Uniform Company…” Scott Miller-Deputy Chief/ Fire Marshal McFarland Fire Department
“I purchased my first EMS Dress uniform from your company and I have received many positive comments about the uniform. However on August 28, 2005 when I was evacuated from my house in Chalmette (a suburb of the Greater New Orleans area) I did not take my EMS Dress uniform. Needless to say that after having water, oil and who know what else in my house for days my Dress uniform was not salvageable. A couple of months later I contacted Mr. Cohen with Lighthouse Uniform Company. He understood my personal problems and made it very easy to replace my Dress uniform. As promised, I received my Dress uniform just prior to the Louisiana Association of Nationally Registered Emergency Medical Technicians State Conference. As the President of this Association it gave me great pride to wear this Dress uniform during the conference.
“ I Just wanted to let you know that I have received my Class ‘A’ Dress Uniform that I had the fortune to win for attending Fire Rescue East 2007, in Jacksonville, FL. I wanted to thank you and your company for the uniform. I am sure that I will enjoy wearing the uniform.
“ I would just like to send a heart felt thanks to you and your company for the Honor Guard Dress Uniforms you helped design for our Department. You went above and beyond the call of duty to help us with the most professional dress uniforms for the Roswell Fire Department. They are extremely sharp looking and the team has been given numerous compliments by our members and staff. I can’t stress how lucky we are to have Lighthouse as our HG Uniform provider.
“ “Thank You” so very much for the uniform it fits like a glove. I will always give the “Lighthouse Uniform Company” the highest praise for quality, workmanship and customer service.
“ It’s been a pleasure doing business with your organization. My General Manager saw the uniform after I unpacked it, and there was an immediate “wow” factor there. We are very excited to show them off to the EMS community here.
“ The members of the Mobile Fire Rescue would like to express our thanks and appreciation for everything that your Company did to support the family of Paul and his extended family of firefighters. Your prompt and expedite service made everything work out for the good, on such a sad occasion. Again, thank you for everything you.
“ I recently purchased a Class ‘A’ Uniform, through your staff’s expertise and suggestions, it exceeds my every expectations. Now I can participate in many more are fire department functions, knowing with confidence I am appropriately dressed for the occasion and standout. I now have a complete uniform that I can wear with pride, representing my department for many years to come. Thanks to you and your company.
“ Forming an Honor Guard is a hug undertaking and very stressful, there are many decisions that needed to be made and the uniforms were just one of them. The professionalism and courtesy that your company has shown from the beginning sold us. You helped us pick the uniform and its design and gave us a uniform that gets many compliments each time we wear them. The customer service we have received after the initial delivery is outstanding and continues today.
“ Many thanks to Steve, Alphonse and the crew at Lighthouse Uniforms for the rapid response in providing our department with Class ‘A’ Uniforms on such short notice. We had a very successful awards banquet and the staff looked sharp and professional due to your outstanding efforts. Thanks for a job well done.
“ We the Malvern Fire Department would like to say thank you for the great job your company did getting us our honor guard uniforms on such short notice. Steve and the rest of the staff made the whole experience more enjoyable, as they were a pleasure to do business with over the telephone. We were very pleased with the uniforms and with the suggestions Steve had for us concerning uniform specs.It was a pleasure to do business with your company.
“ On behalf of the Pasadena Fire Department Honor Guard, I would like to thank Lighthouse Uniform Co., for the tremendous help we received while forming our team. Because we are a ceremonial unit, how we look is an important part of our overall operation. We started the Honor Guard from scratch and needed a great deal of help with everything from the type of uniform down to its smallest detail. Your staff provided invaluable guidance and advice. We now have a quality uniform that we are proud to wear at all of our ceremonies.
“I would like to give my sincere thanks for your support during our time of loss. The Class ‘A’ Uniform that was donated by your company it was beautiful and most impressive. Again, thank you for your quickness and generosity in helping during our time of need.
“I just wanted to thank you guys for all the support you have given me though the last couple of years. You guys have done a great job in meeting the Academy needs and have taken good care of me personally.
“I would like to thank all of you for your professional and speedy service. I had to get my Class ‘A’ at the last minute and I contacted Lighthouse Uniform Company and I had the uniform in just a few days. It was such a relief to have received it and to know that it was a perfect fit. Once again, I would like to thank all of you for such a wonderful job.
“The Peachtree City Fire/Rescue would like to “Thank You” for your help during a very sad but important time in history of our Department. The Department found itself a little unprepared for the requirements of a large and proper ceremony. We had an “Honor Guard” which had just recently formed but were without proper uniforms and accessories. You put an extra effort in helping us resolve our problems. All the members of the Department say “Thank You.”
“I wanted to take some time to express my appreciation for your superb customer service and all your effort it took to overnight our uniforms to the Champaign Fire Dept earlier this week. I know the task was not easy and I am sure it cost you something to hire extra help to accomplish what you did. I want you to know that it did not go un-noticed or un-appreciated in any way. Several people at CFD expressed gratitude in your direction and I only felt it fitting to make sure you were aware of our appreciation.
“It’s not everyday that a department turns 100 years old and we wanted to look sharp not only for the Governor but for the people we protect. I was very concerned about buying a Class ‘A’ Uniform from a catalog without seeing what it looked like in person. I called one of our neighboring Fire Departments and asked if I could look at their Class ‘A’ Uniforms. After talking to them and looking at their uniforms I knew they had dealt with a grade “A” company. This is when I called you and you assured me your company could do the job. Your company did an excellent job!!! My uniform fit perfect and I looked like a million bucks!!
“I want to take a moment to express how pleased we are with our recent purchase of both Dress and Class ‘A’ uniforms for our personnel. Not only are the uniforms first class all the way, but your customer service, ordering process and packaging were nothing short of amazing. We had no problems sizing our staff and distribution could not have been easier due to the way you package your product. Thank you Lighthouse, we are standing tall in our new uniforms and look forward to continued success with your company.I can't thank you enough Paul for accommodating my department, it’s because of you that we have a program in place.
“I wanted to take a moment of your time to express my thanks for your expedient service. All of the members outfitted with dress uniforms were very impressed with the quality. The feelings of pride, honor and tradition that seem to have been forgotten in this day and age are alive and well in our agency. I wish you could see the sense of accomplishment in our young member’s eyes the first time they step out in their Class A’s. Thanks again for the professional service. Your entire staff deserves a pat on the back.
“To the Lighthouse Uniform Company, Thank you for the uniforms you sent for our 2 firefighters. They arrived very fast and looked very professional on our guys.
“Since I purchased my Class ‘A’ Uniform from your company, I have had more occasions to wear it arise that I would have dreamed of. All the comments I have received on the uniform have been most favorable.
“Our Fire Department has purchased Dress Uniforms from the Lighthouse Uniform Company and found their service to be very satisfactory. Lighthouse Uniform worked with us solving our problems such as fitting, tailoring and alterations to ensure a proper fit. Since purchasing these uniforms over 2 years ago, Lighthouse has continued to work with our people to help in any way. This company has shown that they are committed to ensure quality of their products.
“Just a note to let you know, how great it was to do business with a Class A Business. One, who knows its products, sells quality and delivers on time as promised. This is the first time our department ordered a full Class “A’ uniform, ever. Thanks for job well done.
“Thank you for all your help in preparing my new uniform for the Super bowl. It was an incredible event and I’m very satisfied with the way everything turned out.
“The Sedalia Fire Department would like to take this opportunity to than you for the dress uniform you supplied for our fallen brother. Mere words of thanks are not enough at a time like this; however we do appreciate your efforts to make this a fitting tribute to our fallen brother.
“I wish to thank you for the outstanding uniform I received. It fits well and looks sharp. Again, thank you for taking the time and effort to design the uniform for me.
“I would like to offer my thanks for the quality products, customer support, fast delivery and direction you gave me in the ordering of our new Class A Uniforms. I appreciated your personal assistance in creating the right uniforms for our department. The friendly attitude you provided to me made the process painless. These uniforms have assisted us in expanding our professional image in the community.
“First, let me say THANK YOU! Thank you for your support, your advice and knowledge of the entire process it was a benefit to not only me but, to the family as well. I am sure they will be comforted by the knowledge that there are people like you that really do care! Thanks again for all your help.
“The Thomaston Fire Department would like to thank you and your staff and the Lighthouse Uniform Company in assisting us with the uniform for Firefighter Cossar. Because the uniform was a surprise for FF Cossar, we were unable to provide your staff with exact sizes. In order to measure Cossar, we told him we were measuring him for a new turnout gear. We then gave those measurements to your staff and within a week, we had the uniform at our station in Maine.
“Thank you for your fast service and quality uniforms. We came to you with a month deadline. You flew to Saint Paul that same week to fit all of us and you were very helpful in the final design of the uniform accessories which set off our uniform. We have gotten many positive comments on our uniforms. In every event in which we have participated, we have been the sharpest dressed Fire Department!
“Thank you for your assistance. I called and ordered a complete dress uniform from Paul. During our conversation I asked him if the order could be rushed since an Ann Arbor firefighter was just killed in the line of duty. He told me the uniform would be in the mail by the end of the day and I would have it on Monday. We received it as promised. You always make the impossible happen. We are grateful and always recommend your company to other departments.
“When I called to get information about the uniforms, I was very impressed with the assistance I received. We, were very impressed with the uniforms we received.We are very proud to be wearing a uniform from your company.
“Our uniforms are very professional looking and will be a tribute to both your company and our organization. The uniforms will be worn with pride and again we appreciate your professional ethics and how fast the order was processed.
“I want to express our thanks for your prompt response to our request for a Class “A’ Dress uniform that you company provided for an in-line of duty death. I can’t express in words how the family responded to this. Your staff responded very professional during this difficult time.
“I am really happy to be getting one of your uniforms and I am looking forward to using it. Hopefully I can set up a trend for our Fire Department.
“The Class A uniform, provided by Lighthouse, served as a final tribute to the firefighter who gave thirty-two years of service to the protection of others. As the President of the North Carolina Fallen Firefighters Foundation, I appreciate all your company did to assist with his memorial service.
“We at the Winston-Dillard Fire District have been using the Lighthouse dress uniforms for 18 years. Their sales personnel are absolutely experts. They will always take whatever time is necessary to properly fit clothing and make sure that all personnel are schooled on the care and up keep of their uniform..
“Your uniforms received many compliments from the City Council and administration. We are extremely please with your quick service and the quality of your product.
“ Your staff made it possible for me to have all the department’s line officers appropriately attired for the funeral within two days notice. Again, thank you for your attention to detail, quick service and response.
“All of the items that we have received from Lighthouse are of superior quality. Any sizing problems or returns have been promptly dealt with, and shipping is always expedited. I am always impressed when I receive a package from Lighthouse. Every item is always tagged with the employee’s name and dispersal is made simple. Lighthouse Uniform Company knew from the beginning that South Davis Metro Fire agency would not be the account to make them rich. However, I have always been treated like I was their most important customer.
“The Morrisville Fire Department would like to thank the staff at Lighthouse Uniform Company for exceptional service before and after the sale of our Class A uniforms. We appreciated the uniform that was sent to us to look at and the personal service that Brian provided when he flew all the way out to measure our department personnel. The department’s pride swells every time we wear our Class A’s because everyone always comments on how great we look.
“When I contacted your organization the day of our tragedy to see about obtaining a dress uniform for our fallen firefighter, the first questions were not those that I had expected but, words of concern and compassion for our loss. At that moment I knew that you ran a different kind of business. In addition to the uniform for our fallen comrade, your organization was able to alter and ship 13 tailored uniforms to us for our newly formed honor guard. Your entire staff deserves a very heartfelt thank you. The service you provided, at a time when everything seemed to have gone wrong is a tribute to each of you and your organization.
“On behalf of the Marion Volunteer Fire Department, I want to say “thank you” for your professionalism, attention to detail, customer service, and quality in providing our department with Class A uniforms. Now, for parades, special events, whatever the occasion your company has provided us the uniforms for us to dress our department in a professional, dignified manner that shows our pride.
“You and your company have made the process of outfitting our personnel with dress uniforms as painless as possible. Dealing with Lighthouse has been easy even though you’re a thousand miles away.
“We are extremely please with the level of customer service your company has provided for us. Currently, twelve out of the twenty-seven members of the Georgetown Fire Department received the Class “A” Uniforms. All twelve members are very impressed with the excellent quality of your uniforms. All your business was done on a timely and professional fashion. We appreciate all the hard work.
“Being involved in uniform acquisition is not something I want to spend much time with. That is why I went with Lighthouse Uniform Company for Class ‘A’ Dress Uniforms. They made it easy, they got it right and it got here when they said it would. Their pricing was reasonable and they were a pleasure to do business with.
“We had a large dress uniform order about 2 weeks before our Recruit Academy Graduation. Everything came on time and was right. I ordered a dress cap and mistakenly ordered the wrong size. Lighthouse sent the correct size overnight mail. I had the correct cap before I could return the other one. The Lighthouse staff has always been friendly and helpful. They make sure that each order is correct and exactly what you want and need.
“The Farmers Branch Fire Department has had a business relationship with Lighthouse Uniform Company that I can only characterize as exceptional. I deal extensively with your company’s representatives regarding every aspect of customer service. From ordering to fitting to shipment and payment Lighthouse Uniform demonstrates a superior customer service attitude.
“We have consistently received our order correctly, and in a timely manner. Alphonse has always been there to answer any questions we have had and to provide feedback and input to us, always keeping the customer’s needs and wishes as his number one priority. With budget cutbacks, lowest-bidder mentalities and other restrictions placed on government agencies’ purchases, it is nice to have accompany like yours, with people like Alphonse, out there that we can always count on to provide superior customer service.
“I wanted to take the opportunity to complement you on the high quality of the Class ‘A’ Uniform I recently received from Lighthouse Uniform Company and to thank your staff for the fine customer service they provided. My order was somewhat of a rush as I found myself in the position to attend the Congressional Fire Services Dinner in Washington D.C. The quick turnaround with great attention to detail made me proud to wear that uniform in and around the Capitol for two days. Several of the Chiefs attending with me knew I was getting a new Class ‘A’ uniform for the trip and they were also impresses with the fit and the quality.
“Please accept my thanks for the courteous and prompt service you provided the Plano Fire Department. Whenever a question or problem occurs, you respond in a dependable and timely manner. It is a pleasure to work with the Lighthouse Uniform Company.
“When I took over as Chief we wanted class ‘A’ uniforms. This was a new endeavor for us, and we did not really know what we wanted. I called the Lighthouse Uniform Company and they walked us thru every step. Together we came up with a Class ‘A’ that looks and fits great. Alphonse was a pleasure to work with.
“Your name has not only become synonymous with the quality and perfection of your garments, but with the outstanding customer service that you offer to all of your clientele. Your personal sense of pride with your garments and your loyalty to your customers is reflected in everyone in your work force that makes your company operate. You are truly a “leader in the industry” and should be proud of your employees. Your individual “attention to detail” has even brought you to our department to size for garments and I had the pleasure of being able to meet you personally at that time.
“I greatly appreciate you working with me on the purchase of a class ‘A’ uniform. As you know, a good uniform costs several hundred dollars. This is difficult to absorb on a firefighters salary. Your dividing up the price over several months allows me to obtain the uniform now and pay for it over a period of time. Again, let me thank you for helping me to show the respect to our fallen brothers and sisters in the fire service.
“I contacted your company and informed you of our needs to help orchestrate a funeral service in remembrance of our fallen Brother. We would like to take this opportunity to than you and your company on, not only the expediency of our order, but the compassion and dedication you and your employees showed to us in our time of need. We truly and deeply appreciate what you have done for us, as it will never be forgotten.
“The uniform looks great and I am very pleased with the fit. Thank you for a job well done!
“What impressed me most about Lighthouse Uniforms is the quick response to providing a Class “A” Dress Uniform for an unscheduled event. Lighthouse Uniform Company also provides a consistent level of professional service and products to our department. When you purchase a dress Uniform from Lighthouse you can be assured that the color and style will be consistent and delivered on time.
“Steve sized all of my personnel and showed us what types of uniforms were available to us. Within 2-weeks, one of Aberdeen’s retired Fire Chiefs passed away; this prompted the Firefighters to decide that they wanted dress uniforms immediately. Steve and his staff at Lighthouse Uniform recognized our immediate need and with 2-days my Firefighters were able to attend our Chief’s funeral, dressed with dignity and pride in their new dress uniforms.
“On behalf of the Sumner Fire Department, I would like to thank you for your expedient service in fitting and providing our department with the large number of Class “A” uniforms in such a timely manner. We greatly appreciated your help and the help of your friendly staff.
“I was in desperate need of a Class ‘A’ uniform at the last minute. To those who took the time to go above and beyond to serve me in one of my greatest times of need and in one of my saddest times in life, please accept my sincere, Thank You! I want you to know that each and everyone one of you are heroes that came to my rescue to save the day.
“We appreciate the level of service we have received from Lighthouse Uniforms. With respect to full dress uniforms we have found that along with our Department’s strong sense of community values/customer service the dress uniforms, when used in the appropriate situations, have given the public and our staff a sense of unity, professional discipline and community pride.
“On behalf of the fire department, the City of Port Townsend and the family of our fallen brother, I would like to thank you and your members for your support during our time of loss. The family and the department deeply appreciated the Class A uniform and your commitment to provide a quality service. The members that ordered their own Class A uniforms could not believe the service they received even though the nation was under attack. Your company deserves the highest level of compliments that could possible be bestowed.
“We had a sudden death of one of our retired members. We called Lighthouse Uniform Company on Monday and explained our situation. I told them that we really would like to have the uniforms for the funeral to show the family how much the deceased had meant to the department. I also asked if it would be possible to get Class A dress uniforms for the pallbearers. You did some checking and your whole staff put us to the top of the list and you had the uniforms to us by Wednesday morning. Thanks for having such a fine and caring staff.
“Thank you so much for all that you did to help our members obtain Class A uniforms. You made a very difficult time a little easier for us.
“I would like to express my appreciation in supplying us with our Class ‘A’ uniforms. If it had not been for your on-site support and financial flexibility, our department would not have been able to provide it members with dress uniforms. In wearing the dress uniforms, each firefighter not only displayed a more professional image, but also it reflected the pride they have as members of the Department.
“I wanted to express my appreciation for the customer service shown to our department by your employees. The attitude of serving and striving to please the customer whenever possible has made your company an invaluable resource. Alphonse’s caring attitude and timely contacts have proven time and time again to be a lifesaver. Again I would like to thank you for the customer service provided to me as well as the Fire Service family.
“I wish to commend you for the professionalism, the speed and the dedication which your company exhibited in providing a dress uniform for Chief Paterson. My request came late on a Friday afternoon which meant that a number of your staff worked late to get the uniform sent off in time. It was a great comfort, and a fitting tribute for Chief Paterson to be laid to rest in a uniform that symbolized his passion and dedication to the fire service.
“I looked to many different companies in a search to find a way to outfit 50 guys in a short period of time. In my conversations with several other departments and locals, the name Lighthouse Uniform Co. came up over and over. Now I know why. They were prompt, professional and easy to work with. Their prices were the best I’ve found. Any issues or changes in our orders were taking care of without even having to ask.
“I have gone to many state events and I look as good as or even better than most people there. People are always asking me where I got my uniform. I have worn the uniform at approximately 25 conferences and seminars and I always get attention.
“Thank you Lighthouse Uniform for getting our uniforms done with such short notice. We appreciate all that you did for us. We look very sharp. Keep up the good work.
“Thank you for helping us, get our Chaplain his Class A uniform. It looks wonderful…you have raised a wonderful company-you always take great care of us.
““In my 15 + years of dealing with the Lighthouse Uniform Company, I’ve found I could always rely on their quality, professionalism and reliability. Plus, their Fallen Firefighter Dress Uniform Program ensures that every department in the country has the opportunity to bury a fallen comrade in a dress uniform. They are worthy of your support.”
“Steve, I just receive Andy’s uniform today. I can not thank you and everyone at Lighthouse enough for making this happen. It is a pleasure to partner with such an honorable person on this project. Please pass on to the staff our sincere thanks. The uniform is amazing. It must have been a unique challenge getting this made considering Andy’s unique proportions. Seeing the uniform made me, extremely proud to be a firefighter. Thanks for all you do for firefighters. There is no greater feeling of pride than when standing tall in a Class “A” Uniform. Thank you for allowing Andy to feel that too. Keep up the good work.
“I would like to take this opportunity to thank Lighthouse Uniform Company for their outstanding efforts in dressing our Department. Your willingness to schedule a visit to our department to measure personnel not only allowed us to order all of the department uniform at once, but it also gave us the opportunity to put a face to the voice on the phone! Thank you for all of your outstanding customer service and professionalism, you have made purchasing uniforms a simple process.
“I had a close friend at the Fire Dept pass away. I knew that I wanted a Class “A” uniform for his funeral. Alphonse called me and I gave him my measurements and information over the phone. He shipped everything on a Monday and I had it in my possession on Tuesday afternoon. I just want to thank Alphonse, he did an excellent job.
“As always-thank you so much for the wonderful customer service we ALWAYS receive from you. The orders from Seward Fire Department seem to be on short notice-and you are always kind and helpful-no matter what I present to you.
“It’s about time EMS had it’s own dress uniform and the Lighthouse has taken that mission and exceeded in it’s delivery to the EMS community”.
“On behalf of the Vancouver Fire Fighters Union and the family of Roger, I thank you for your donation. Please know that I have forwarded your donation to Roger’s wife. She continues to be comforted by the support she has received from many, in and closely related to the fire service. Our members appreciate your thoughtful gift in memory of our brother Roger.
““…it was perfect, it fit to a T, I don’t know how you did it’ good job!!”
“We have always had good service from your Company. There have been times where we have received merchandise before our Purchase Order was completely processed.
“I just wanted to take the opportunity to say thank you for the great service you and your company provide. Our last order came in and it’s just great. As always, I was very please with the work you did on my jacket. I appreciated the wisdom Steve provided in making decisions about my order. The jacket looks great. I also wanted to extend thanks to you for the work your company did with the Far South Fire Department. A Line of Duty Death is without a doubt the toughest experience a department can go through. Your Fallen Firefighter Dress Uniform Program is in my opinion one of the finest honors bestowed upon fallen firefighters, their families and departments that I know of. Time and again their chief and members commented on Lighthouse Uniforms sensitivity as well as the efficiency of your staff. Thank you for all that you do and may the Lord continue to bless Lighthouse Uniform Co. and their staff.
“Hello Steve, I simply do not have the time to go to the conference. I want to let you know that your product is excellent! I was very pleased with my entire experience from purchase to receipt of the uniform. The uniform itself is well made and looks professional. Thank you for your service and for my new EMS uniform. Best Wishes
“I received my class A uniform today and I can't believe how great it looks. Everything fits great! My hat is off to you! Lighthouse was very helpful and professional with me in placing my order. I will gladly tell others about Lighthouse Uniform.
“I just wanted to drop you a line and tell you that the Class A fits perfectly, my job of measuring worked out. The service was, as usual, outstanding.
“To Whom It May Concern, We could not be happier with the uniforms we purchased and the service we received from Lighthouse Uniform Company. From our initial contact through to delivery it was clear to us that the staff at Lighthouse Uniform are dedicated professionals who worked to make sure they fulfilled our needs for a Class A EMS uniform. Upon inspection of the sample uniform Lighthouse provided it was easy to see the high quality of their uniform. The sample sold us on the uniform that Lighthouse offers and we made arrangements to purchase 30 uniforms. Lighthouse Uniform traveled across the country to come to our station to individually measure each of our members for their own uniform. The uniforms arrived in a short period of time and only a few pieces needed alteration. All alterations were easily completed by returning the pieces to Lighthouse with a note describing what needed to be corrected. Amazingly all alterations were made without additional charges. The Chester First Aid Squad is pleased to be a customer of Lighthouse Uniform. From start to finish they have provided us with service and a uniform that is second to none.
“Thank you for making us look sharp!
“Washougal Fire Department wanted to establish a tradition for our department. We desired to purchase Class A dress uniforms for those special occasions that called for more than shift apparel. We researched our options. Through the process I met Steve Cohen of Lighthouse Uniforms and learned about their Class A Dress Uniform Program. In 1998 Lighthouse crafted a program to meet the needs of our department. They helped us design and purchase our uniforms. Since that time the crew at Lighthouse has worked very hard to meet all our needs. They have risen above and beyond the call of duty on several occasions when time was an issue. Lighthouse has a great product and professional employees.
“Lighthouse Uniform Co. is where we ordered our Class ‘A’ dress uniforms from last winter when Chris passed away. When I contacted the Lighthouse Uniform Co. they worked with us to develop our Class ‘A’ dress uniforms. They tailor made 22 Tuxes more or less in 2 days for us and then flew them up to us in time for his funeral. If anyone should be getting a plaque it should be them.
“'We have had nothing but great service from Lighthouse Uniform over the seven years we have ordered uniforms from them. They are always diligent to answer questions we have and resolve any problems that might arise. We have also appreciated their ability to expedite uniforms that were needed for September 11th. Their product and their dedication to serving the customer is what allows us to have the best experience possible.'
“Alphonse, on behalf of the International Association of Firefighters Local 2175 and Local 726, I would like to thank you for all your help with getting all our members outfitted in their Class A Uniforms to include our Honor Guard. I would also like to thank you for the extraordinary customer service we were given during the transition of both Locals merging into one Local and one uniform. This was a complicated, time consuming process and your help was crucial. I would also like to express my gratitude for helping us clear up all of the invoice situations. And finally thank you for the nice plaque you presented to us.
“In May of 1995 our Department decided to go back to a more traditional double breasted look in our Class ‘A’ uniform. I contacted several vendors and found the top quality and price I wanted with the Lighthouse Uniform Company. I have been very happy with the appearance and the service from Lighthouse Uniform Company.
“Steve, I received my chaplain’s uniform this morning. Everything fit perfectly. Thank you for your assistance.
“I just wanted to send a quick note to let you know that the uniform arrived yesterday and the fit was right on the money. Thank you for your assistance and for your support of the Kansas Fire Chief Assoc.
“Thanks for making it possible for us to receive our dress uniforms in time for our fallen firefighter’s funeral. We know that it took the whole work force to be able to ship our order on such a short notice. Thank you for all your dedication.
“Thanks to Paul and the tailor (I'm sorry I didn't catch her name) for all their most excellent help we received today. I don't remember ever having been treated so well by any business I've ever done business with. You folks are truly great to work with.
“I received my Dress Coat today from your company. I must say that the quality of workmanship was more than professional. I would consider the “Tailor” who did the work a “Craftsman”, who apparently takes pride in their undertaking. Please accept my deep gratitude and thanks to all of your staff. I will wear my uniform with Pride.
“I wish to thank your company for the prompt and phenomenal service that Lighthouse Uniform has given to us over the past several years. Every uniform has been precisely what we ordered and the delivery was on time. We have only one source for our uniforms and that is Lighthouse Uniforms!
“My Name is Tim Winters and I am the commander of the Ashe County Honor Guard. I received an email from Light House Uniforms saying that they had Bates Hi-Gloss shoes that were 2nds at a whale of a deal. I called Steve and talked with him and ordered several pairs. After getting them we looked over them and could not find any problem with them, the shoes fit and looked great. So later I ordered 3 more pair and they were the same no problem with them. I have no problem with ordering more when needed.
“We would like to take this opportunity to thank you for the special buy Bates shoes you offered us. As with all of our purchases made from you, we received the shoes promptly. We thought, of course, that they would be blemished. We found that the blemishes we so minute that, in most pairs of shoes, they could not be found. In our department we have to pay for our own dress shoes and without the special pricing some of our firefighters would have had to buy a less favorable shoe! Thanks Again, Richard Lopez
“Hey Steve: The Bates Dress oxfords I purchased from you for a ridiculously low price are awesome! I know they were supposed to have a flaw(s) in them, but I never found any. They are comfortable and with the high gloss shine, they are the perfect dress shoe for our formal dress uniform. Thanks again for letting me know about the special offer Jack Collier
“I just wanted to let you know that I appreciate the great deal that I got on your Bates dress shoes, supposedly “slightly blemished.” I’ll admit that I was a little skeptical when ordering them, not knowing what possible blemishes I would find. I’m happy to say that I received them, and after a very close inspection, I could not find any noticeable defects or blemishes. I’ve worn these shoes with my chaplain’s dress uniform proudly. They’ve proven to be both good quality and comfortable to wear. Thanks again. Mike McCoy
