Customer Testimonials
The Lighthouse Uniform Co. has gotten its name out for the past 40 years by word of mouth. People are so happy with how easy it is to get the items they need that they mention it to people they know, and we are able to help out a larger amount of people. We would like to share with you some of these testimonials so that you will feel comfortable with our company and our products.
“Thank you and your staff for being able to supply our office's uniform needs. We truly appreciate the time and effort expended by Alphonse and Brian in dealing with our unusual requests for changes and alterations. Our questions were answered promptly and in a professional manner.
“I have used tailors before and I couldn't ask for a suit more custom-made than the uniform from Lighthouse...I live in Massachusetts and Lighthouse is in Washington state; yet I couldn't have gotten a better job done in Boston than I did from Steve and the Lighthouse Crew. I ordered my uniform with the help of one toll-free phone call for directions, and it fit perfectly.
“Ladies in the EMS profession are finally being recognized and the dress uniform with a skirt option gives us choices. This dress uniform reflects both how proud we are of our profession and the recognition that we are, in fact, professionals.
“Our Class-A uniforms were a tremendous success at a recent September 11th Memorial Service. Police, Fire, and EMS personnel from local counties were represented and we were the only agency in an NAEMT Lighthouse Uniform. As a matter of fact, the minister at the local church made this comment to everyone 'If I were able to belong to any agency here, it would be these guys on the front row because they have the sharpest looking uniform.' That was a major endorsement from the public that confirmed our decision to buy from Lighthouse Uniform was the right one.
“Thank you for providing the Ascots we ordered in the most timely fashion. Your product made a significant difference in our appearance. With these Ascot's we were able to provide a fitting tribute to one of our members and past chief. I will remember Lighthouse Uniform as the company that cared and made a difference and will use you again.
“A hearty congratulations on a job 'well done' getting the Tacoma Fire Department's 350+ members outfitted in Class 'A's. It was a huge undertaking and we could not have done it without Lighthouse Uniform Company.
“Thank you Lighthouse Uniform Company for providing a very affordable Fire Department Dress Uniform. As a VOLUNTEER Fire Chief I am pleased to know that a company like Lighthouse takes great pride in their business...Again let me thank you for your time and the professionalism that is put into each uniform.
“Your speedy service and generosity helped make a difficult time very special. The Fire department was able to pay tribute to a long-time member with honor and dignity. Thank you for your help!
“I would like to thank you and your company for your assistance in establishing a Class 'A' dress uniform program for the City of Riverside Fire Department.
“Your ability to provide the Charlton Fire Department with Class 'A' uniforms, with such short notice, was greatly appreciated.
“Thank you for offering the Fallen Firefighter Dress Uniform Program. It has been a tremendous benefit to our department and our fallen comrade.
“The Krum Volunteer Fire Department would like to say thank you for the Class A plaque. We really appreciate the dedication and hard work that went into making such a fine product. We can proudly display it on our training room wall for all to see. Keep up the good work.
“We would like to express our appreciation to you for the good service that has been provided to us by Lighthouse Uniform Copmany. Any concerns we may have had have been addressed quickly and professionally. We would also like to thank Lighthouse Uniform Copmany for the plaque we recently received in appreciation of our business.
“The San Angelo Fire Department would like to thank you for your excellent service and the quality of your prodcuts. Our Honor Guard is now the pride of our department thanks to your service. The members have a new found attitude and pride that comes from an exceptional appearance.
“The Mesa Fire Department Honor Guard has been associated with Lighthouse Uniform since our founding in 1996. We have always received the highest degree of quality and customer service with every uniform we've ordered. Lighthouse Uniforms has consistenly delivered our orders and, in a few instances, has gone 'above and beyond' to meet unexpected deadlines we've had imposed on us. We look forward to our continued dealings with Lighthouse Uniform as we approach our 10th year of being Arizona's firse and oldes fire department Honor guard. thank you for your cornerstone role in our history.
“On behalf of the Faith Fire Department, I would like to take this opportunity to thank everyone at Lighthouse for their dedicated and skilled service to our department during our Class A uniform implementation. We are a small volunteer Department of 30 members but your organization treated us as if we were a department of 300. We are well pleased with our uniforms and wear them with pride.
“The Lighthouse's Fallen Firefighter Dress Uniform Program has been and is one of the finest, caring programs ever instituted and has been a tremendous asset to Chaplains as they deal with L.O.D.D. in their communities. Thank you Lighthouse for your contributions to the Fire Service of America.
“We have had great service from Lighthouse Uniform Company. Alphonse can take your information over the phone and your uniform will fit like it should. They have and continue to work with us on financing options. Lastly, the quality of the uniforms are far superior to any other uniform that I have seen. Compare for yourself and you will agree.
“We have been completely satisfied with our relationship with your company since we decided to adopt an Honor Guard Uniform for our department in the fall of 2005. It was an easy decision to stay with your company when in January of 2006 we decided to adopt a Class A Dress uniform for the A.F.D. Every time one of our members wears their uniform they are complimented...we are 100% satisfied with our uniforms and the service you have provided.
“ The Bigfork Volunteer Fire Department would like to thank you, and compliment you and your organization for outstanding service and delivery. As we were preparing for a memorial Service for a retired Chief who had passed away we wanted to send him on his last call with honor-this meant doing so with an honor guard, and thus the need for Class A Uniforms. I have been more than impressed with your commitment to service, your personal touch is refreshing, your customer service is top notch and your attention to satisfaction should be rated a “12.8” on a 10-point scale.
“ Stars of life was a big success. I saw a few other Departments wearing uniforms made by the Lighthouse Uniform and they were clearly the best dressed. The uniforms fit well. Robby and Roy enjoyed them and were very proud. We were definitely the best dress state.
“ Lt. Trish Stanfield is thrilled to have a Class ‘A’ Uniform. She was very impressed with the high quality of service she received from the Lighthouse Uniform Co. She has stated several times that she met a staff of very happy people who took pride in their work and providing high quality service. The fact that the uniform was delivered only two days after Lt. Stanfield was measured is most impressive. In addition, thank you for your support of the fire fighting community of Washington State.
“ The honor Guard uniforms, with accessories are superior to anything we have seen or priced. The employees look very professional when dressed in their Class A’s. Thank you for your expertise in getting the uniforms, accessories and sizes, to make Breckinridge Central EMS look outstanding.
“As a paramedic, I know how important it is that we look as professional as we can. From the first time I worked with the Lighthouse Uniform Co., I never looked back. Your staff was so helpful and the fit of my Dress Uniform is better than perfect.
“What one Wisconsin Chief had to say… “We have worked with Lighthouse Uniform Company since 2002, having nothing but positive experiences from customer service (ordering and sizing assistance), explanation of apparel options, to the uniforms themselves being of very high quality. We have also found that tailoring, promotion changes or ordering additional uniforms has been seamless and expeditiously completed. We appreciate the commitment to good service by Lighthouse Uniform Company…” Scott Miller-Deputy Chief/ Fire Marshal McFarland Fire Department
“I purchased my first EMS Dress uniform from your company and I have received many positive comments about the uniform. However on August 28, 2005 when I was evacuated from my house in Chalmette (a suburb of the Greater New Orleans area) I did not take my EMS Dress uniform. Needless to say that after having water, oil and who know what else in my house for days my Dress uniform was not salvageable. A couple of months later I contacted Mr. Cohen with Lighthouse Uniform Company. He understood my personal problems and made it very easy to replace my Dress uniform. As promised, I received my Dress uniform just prior to the Louisiana Association of Nationally Registered Emergency Medical Technicians State Conference. As the President of this Association it gave me great pride to wear this Dress uniform during the conference.
“ I Just wanted to let you know that I have received my Class ‘A’ Dress Uniform that I had the fortune to win for attending Fire Rescue East 2007, in Jacksonville, FL. I wanted to thank you and your company for the uniform. I am sure that I will enjoy wearing the uniform.
“ I would just like to send a heart felt thanks to you and your company for the Honor Guard Dress Uniforms you helped design for our Department. You went above and beyond the call of duty to help us with the most professional dress uniforms for the Roswell Fire Department. They are extremely sharp looking and the team has been given numerous compliments by our members and staff. I can’t stress how lucky we are to have Lighthouse as our HG Uniform provider.
“ “Thank You” so very much for the uniform it fits like a glove. I will always give the “Lighthouse Uniform Company” the highest praise for quality, workmanship and customer service.
“ It’s been a pleasure doing business with your organization. My General Manager saw the uniform after I unpacked it, and there was an immediate “wow” factor there. We are very excited to show them off to the EMS community here.
“ The members of the Mobile Fire Rescue would like to express our thanks and appreciation for everything that your Company did to support the family of Paul and his extended family of firefighters. Your prompt and expedite service made everything work out for the good, on such a sad occasion. Again, thank you for everything you.
“ I recently purchased a Class ‘A’ Uniform, through your staff’s expertise and suggestions, it exceeds my every expectations. Now I can participate in many more are fire department functions, knowing with confidence I am appropriately dressed for the occasion and standout. I now have a complete uniform that I can wear with pride, representing my department for many years to come. Thanks to you and your company.
“ Forming an Honor Guard is a hug undertaking and very stressful, there are many decisions that needed to be made and the uniforms were just one of them. The professionalism and courtesy that your company has shown from the beginning sold us. You helped us pick the uniform and its design and gave us a uniform that gets many compliments each time we wear them. The customer service we have received after the initial delivery is outstanding and continues today.
“ Many thanks to Steve, Alphonse and the crew at Lighthouse Uniforms for the rapid response in providing our department with Class ‘A’ Uniforms on such short notice. We had a very successful awards banquet and the staff looked sharp and professional due to your outstanding efforts. Thanks for a job well done.
“ We the Malvern Fire Department would like to say thank you for the great job your company did getting us our honor guard uniforms on such short notice. Steve and the rest of the staff made the whole experience more enjoyable, as they were a pleasure to do business with over the telephone. We were very pleased with the uniforms and with the suggestions Steve had for us concerning uniform specs.It was a pleasure to do business with your company.
“ On behalf of the Pasadena Fire Department Honor Guard, I would like to thank Lighthouse Uniform Co., for the tremendous help we received while forming our team. Because we are a ceremonial unit, how we look is an important part of our overall operation. We started the Honor Guard from scratch and needed a great deal of help with everything from the type of uniform down to its smallest detail. Your staff provided invaluable guidance and advice. We now have a quality uniform that we are proud to wear at all of our ceremonies.
“I would like to give my sincere thanks for your support during our time of loss. The Class ‘A’ Uniform that was donated by your company it was beautiful and most impressive. Again, thank you for your quickness and generosity in helping during our time of need.
“I just wanted to thank you guys for all the support you have given me though the last couple of years. You guys have done a great job in meeting the Academy needs and have taken good care of me personally.
“I would like to thank all of you for your professional and speedy service. I had to get my Class ‘A’ at the last minute and I contacted Lighthouse Uniform Company and I had the uniform in just a few days. It was such a relief to have received it and to know that it was a perfect fit. Once again, I would like to thank all of you for such a wonderful job.
“The Peachtree City Fire/Rescue would like to “Thank You” for your help during a very sad but important time in history of our Department. The Department found itself a little unprepared for the requirements of a large and proper ceremony. We had an “Honor Guard” which had just recently formed but were without proper uniforms and accessories. You put an extra effort in helping us resolve our problems. All the members of the Department say “Thank You.”
“I wanted to take some time to express my appreciation for your superb customer service and all your effort it took to overnight our uniforms to the Champaign Fire Dept earlier this week. I know the task was not easy and I am sure it cost you something to hire extra help to accomplish what you did. I want you to know that it did not go un-noticed or un-appreciated in any way. Several people at CFD expressed gratitude in your direction and I only felt it fitting to make sure you were aware of our appreciation.
“It’s not everyday that a department turns 100 years old and we wanted to look sharp not only for the Governor but for the people we protect. I was very concerned about buying a Class ‘A’ Uniform from a catalog without seeing what it looked like in person. I called one of our neighboring Fire Departments and asked if I could look at their Class ‘A’ Uniforms. After talking to them and looking at their uniforms I knew they had dealt with a grade “A” company. This is when I called you and you assured me your company could do the job. Your company did an excellent job!!! My uniform fit perfect and I looked like a million bucks!!
“I want to take a moment to express how pleased we are with our recent purchase of both Dress and Class ‘A’ uniforms for our personnel. Not only are the uniforms first class all the way, but your customer service, ordering process and packaging were nothing short of amazing. We had no problems sizing our staff and distribution could not have been easier due to the way you package your product. Thank you Lighthouse, we are standing tall in our new uniforms and look forward to continued success with your company.I can't thank you enough Paul for accommodating my department, it’s because of you that we have a program in place.
“I wanted to take a moment of your time to express my thanks for your expedient service. All of the members outfitted with dress uniforms were very impressed with the quality. The feelings of pride, honor and tradition that seem to have been forgotten in this day and age are alive and well in our agency. I wish you could see the sense of accomplishment in our young member’s eyes the first time they step out in their Class A’s. Thanks again for the professional service. Your entire staff deserves a pat on the back.
“To the Lighthouse Uniform Company, Thank you for the uniforms you sent for our 2 firefighters. They arrived very fast and looked very professional on our guys.
“Since I purchased my Class ‘A’ Uniform from your company, I have had more occasions to wear it arise that I would have dreamed of. All the comments I have received on the uniform have been most favorable.
“Our Fire Department has purchased Dress Uniforms from the Lighthouse Uniform Company and found their service to be very satisfactory. Lighthouse Uniform worked with us solving our problems such as fitting, tailoring and alterations to ensure a proper fit. Since purchasing these uniforms over 2 years ago, Lighthouse has continued to work with our people to help in any way. This company has shown that they are committed to ensure quality of their products.
“Just a note to let you know, how great it was to do business with a Class A Business. One, who knows its products, sells quality and delivers on time as promised. This is the first time our department ordered a full Class “A’ uniform, ever. Thanks for job well done.
“Thank you for all your help in preparing my new uniform for the Super bowl. It was an incredible event and I’m very satisfied with the way everything turned out.
“The Sedalia Fire Department would like to take this opportunity to than you for the dress uniform you supplied for our fallen brother. Mere words of thanks are not enough at a time like this; however we do appreciate your efforts to make this a fitting tribute to our fallen brother.
“I wish to thank you for the outstanding uniform I received. It fits well and looks sharp. Again, thank you for taking the time and effort to design the uniform for me.
“I would like to offer my thanks for the quality products, customer support, fast delivery and direction you gave me in the ordering of our new Class A Uniforms. I appreciated your personal assistance in creating the right uniforms for our department. The friendly attitude you provided to me made the process painless. These uniforms have assisted us in expanding our professional image in the community.
“First, let me say THANK YOU! Thank you for your support, your advice and knowledge of the entire process it was a benefit to not only me but, to the family as well. I am sure they will be comforted by the knowledge that there are people like you that really do care! Thanks again for all your help.
“The Thomaston Fire Department would like to thank you and your staff and the Lighthouse Uniform Company in assisting us with the uniform for Firefighter Cossar. Because the uniform was a surprise for FF Cossar, we were unable to provide your staff with exact sizes. In order to measure Cossar, we told him we were measuring him for a new turnout gear. We then gave those measurements to your staff and within a week, we had the uniform at our station in Maine.
“Thank you for your fast service and quality uniforms. We came to you with a month deadline. You flew to Saint Paul that same week to fit all of us and you were very helpful in the final design of the uniform accessories which set off our uniform. We have gotten many positive comments on our uniforms. In every event in which we have participated, we have been the sharpest dressed Fire Department!
“Thank you for your assistance. I called and ordered a complete dress uniform from Paul. During our conversation I asked him if the order could be rushed since an Ann Arbor firefighter was just killed in the line of duty. He told me the uniform would be in the mail by the end of the day and I would have it on Monday. We received it as promised. You always make the impossible happen. We are grateful and always recommend your company to other departments.
“When I called to get information about the uniforms, I was very impressed with the assistance I received. We, were very impressed with the uniforms we received.We are very proud to be wearing a uniform from your company.
“Our uniforms are very professional looking and will be a tribute to both your company and our organization. The uniforms will be worn with pride and again we appreciate your professional ethics and how fast the order was processed.
“I want to express our thanks for your prompt response to our request for a Class “A’ Dress uniform that you company provided for an in-line of duty death. I can’t express in words how the family responded to this. Your staff responded very professional during this difficult time.
“I am really happy to be getting one of your uniforms and I am looking forward to using it. Hopefully I can set up a trend for our Fire Department.
“The Class A uniform, provided by Lighthouse, served as a final tribute to the firefighter who gave thirty-two years of service to the protection of others. As the President of the North Carolina Fallen Firefighters Foundation, I appreciate all your company did to assist with his memorial service.
“We at the Winston-Dillard Fire District have been using the Lighthouse dress uniforms for 18 years. Their sales personnel are absolutely experts. They will always take whatever time is necessary to properly fit clothing and make sure that all personnel are schooled on the care and up keep of their uniform..
“Your uniforms received many compliments from the City Council and administration. We are extremely please with your quick service and the quality of your product.
“Your staff made it possible for me to have all the department’s line officers appropriately attired for the funeral within two days notice. Again, thank you for your attention to detail, quick service and response.
“All of the items that we have received from Lighthouse are of superior quality. Any sizing problems or returns have been promptly dealt with, and shipping is always expedited. I am always impressed when I receive a package from Lighthouse. Every item is always tagged with the employee’s name and dispersal is made simple. Lighthouse Uniform Company knew from the beginning that South Davis Metro Fire agency would not be the account to make them rich. However, I have always been treated like I was their most important customer.
“The Morrisville Fire Department would like to thank the staff at Lighthouse Uniform Company for exceptional service before and after the sale of our Class A uniforms. We appreciated the uniform that was sent to us to look at and the personal service that Brian provided when he flew all the way out to measure our department personnel. The department’s pride swells every time we wear our Class A’s because everyone always comments on how great we look.
“When I contacted your organization the day of our tragedy to see about obtaining a dress uniform for our fallen firefighter, the first questions were not those that I had expected but, words of concern and compassion for our loss. At that moment I knew that you ran a different kind of business. In addition to the uniform for our fallen comrade, your organization was able to alter and ship 13 tailored uniforms to us for our newly formed honor guard. Your entire staff deserves a very heartfelt thank you. The service you provided, at a time when everything seemed to have gone wrong is a tribute to each of you and your organization.
“On behalf of the Marion Volunteer Fire Department, I want to say “thank you” for your professionalism, attention to detail, customer service, and quality in providing our department with Class A uniforms. Now, for parades, special events, whatever the occasion your company has provided us the uniforms for us to dress our department in a professional, dignified manner that shows our pride.
“You and your company have made the process of outfitting our personnel with dress uniforms as painless as possible. Dealing with Lighthouse has been easy even though you’re a thousand miles away.
“We are extremely please with the level of customer service your company has provided for us. Currently, twelve out of the twenty-seven members of the Georgetown Fire Department received the Class “A” Uniforms. All twelve members are very impressed with the excellent quality of your uniforms. All your business was done on a timely and professional fashion. We appreciate all the hard work.
“Being involved in uniform acquisition is not something I want to spend much time with. That is why I went with Lighthouse Uniform Company for Class ‘A’ Dress Uniforms. They made it easy, they got it right and it got here when they said it would. Their pricing was reasonable and they were a pleasure to do business with.
“We had a large dress uniform order about 2 weeks before our Recruit Academy Graduation. Everything came on time and was right. I ordered a dress cap and mistakenly ordered the wrong size. Lighthouse sent the correct size overnight mail. I had the correct cap before I could return the other one. The Lighthouse staff has always been friendly and helpful. They make sure that each order is correct and exactly what you want and need.
“The Farmers Branch Fire Department has had a business relationship with Lighthouse Uniform Company that I can only characterize as exceptional. I deal extensively with your company’s representatives regarding every aspect of customer service. From ordering to fitting to shipment and payment Lighthouse Uniform demonstrates a superior customer service attitude.
“We have consistently received our order correctly, and in a timely manner. Alphonse has always been there to answer any questions we have had and to provide feedback and input to us, always keeping the customer’s needs and wishes as his number one priority. With budget cutbacks, lowest-bidder mentalities and other restrictions placed on government agencies’ purchases, it is nice to have accompany like yours, with people like Alphonse, out there that we can always count on to provide superior customer service.
“I wanted to take the opportunity to complement you on the high quality of the Class ‘A’ Uniform I recently received from Lighthouse Uniform Company and to thank your staff for the fine customer service they provided. My order was somewhat of a rush as I found myself in the position to attend the Congressional Fire Services Dinner in Washington D.C. The quick turnaround with great attention to detail made me proud to wear that uniform in and around the Capitol for two days. Several of the Chiefs attending with me knew I was getting a new Class ‘A’ uniform for the trip and they were also impresses with the fit and the quality.
“Please accept my thanks for the courteous and prompt service you provided the Plano Fire Department. Whenever a question or problem occurs, you respond in a dependable and timely manner. It is a pleasure to work with the Lighthouse Uniform Company.
“When I took over as Chief we wanted class ‘A’ uniforms. This was a new endeavor for us, and we did not really know what we wanted. I called the Lighthouse Uniform Company and they walked us thru every step. Together we came up with a Class ‘A’ that looks and fits great. Alphonse was a pleasure to work with.
“Your name has not only become synonymous with the quality and perfection of your garments, but with the outstanding customer service that you offer to all of your clientele. Your personal sense of pride with your garments and your loyalty to your customers is reflected in everyone in your work force that makes your company operate. You are truly a “leader in the industry” and should be proud of your employees. Your individual “attention to detail” has even brought you to our department to size for garments and I had the pleasure of being able to meet you personally at that time.
“I greatly appreciate you working with me on the purchase of a class ‘A’ uniform. As you know, a good uniform costs several hundred dollars. This is difficult to absorb on a firefighters salary. Your dividing up the price over several months allows me to obtain the uniform now and pay for it over a period of time. Again, let me thank you for helping me to show the respect to our fallen brothers and sisters in the fire service.
“I contacted your company and informed you of our needs to help orchestrate a funeral service in remembrance of our fallen Brother. We would like to take this opportunity to than you and your company on, not only the expediency of our order, but the compassion and dedication you and your employees showed to us in our time of need. We truly and deeply appreciate what you have done for us, as it will never be forgotten.
“The uniform looks great and I am very pleased with the fit. Thank you for a job well done!
“What impressed me most about Lighthouse Uniforms is the quick response to providing a Class “A” Dress Uniform for an unscheduled event. Lighthouse Uniform Company also provides a consistent level of professional service and products to our department. When you purchase a dress Uniform from Lighthouse you can be assured that the color and style will be consistent and delivered on time.
“Steve sized all of my personnel and showed us what types of uniforms were available to us. Within 2-weeks, one of Aberdeen’s retired Fire Chiefs passed away; this prompted the Firefighters to decide that they wanted dress uniforms immediately. Steve and his staff at Lighthouse Uniform recognized our immediate need and with 2-days my Firefighters were able to attend our Chief’s funeral, dressed with dignity and pride in their new dress uniforms.
“On behalf of the Sumner Fire Department, I would like to thank you for your expedient service in fitting and providing our department with the large number of Class “A” uniforms in such a timely manner. We greatly appreciated your help and the help of your friendly staff.
“I was in desperate need of a Class ‘A’ uniform at the last minute. To those who took the time to go above and beyond to serve me in one of my greatest times of need and in one of my saddest times in life, please accept my sincere, Thank You! I want you to know that each and everyone one of you are heroes that came to my rescue to save the day.
“We appreciate the level of service we have received from Lighthouse Uniforms. With respect to full dress uniforms we have found that along with our Department’s strong sense of community values/customer service the dress uniforms, when used in the appropriate situations, have given the public and our staff a sense of unity, professional discipline and community pride.
“On behalf of the fire department, the City of Port Townsend and the family of our fallen brother, I would like to thank you and your members for your support during our time of loss. The family and the department deeply appreciated the Class A uniform and your commitment to provide a quality service. The members that ordered their own Class A uniforms could not believe the service they received even though the nation was under attack. Your company deserves the highest level of compliments that could possible be bestowed.
“We had a sudden death of one of our retired members. We called Lighthouse Uniform Company on Monday and explained our situation. I told them that we really would like to have the uniforms for the funeral to show the family how much the deceased had meant to the department. I also asked if it would be possible to get Class A dress uniforms for the pallbearers. You did some checking and your whole staff put us to the top of the list and you had the uniforms to us by Wednesday morning. Thanks for having such a fine and caring staff.
“Thank you so much for all that you did to help our members obtain Class A uniforms. You made a very difficult time a little easier for us.
“I would like to express my appreciation in supplying us with our Class ‘A’ uniforms. If it had not been for your on-site support and financial flexibility, our department would not have been able to provide it members with dress uniforms. In wearing the dress uniforms, each firefighter not only displayed a more professional image, but also it reflected the pride they have as members of the Department.
“I wanted to express my appreciation for the customer service shown to our department by your employees. The attitude of serving and striving to please the customer whenever possible has made your company an invaluable resource. Alphonse’s caring attitude and timely contacts have proven time and time again to be a lifesaver. Again I would like to thank you for the customer service provided to me as well as the Fire Service family.
“I wish to commend you for the professionalism, the speed and the dedication which your company exhibited in providing a dress uniform for Chief Paterson. My request came late on a Friday afternoon which meant that a number of your staff worked late to get the uniform sent off in time. It was a great comfort, and a fitting tribute for Chief Paterson to be laid to rest in a uniform that symbolized his passion and dedication to the fire service.
“I looked to many different companies in a search to find a way to outfit 50 guys in a short period of time. In my conversations with several other departments and locals, the name Lighthouse Uniform Co. came up over and over. Now I know why. They were prompt, professional and easy to work with. Their prices were the best I’ve found. Any issues or changes in our orders were taking care of without even having to ask.
“I have gone to many state events and I look as good as or even better than most people there. People are always asking me where I got my uniform. I have worn the uniform at approximately 25 conferences and seminars and I always get attention.
“Thank you Lighthouse Uniform for getting our uniforms done with such short notice. We appreciate all that you did for us. We look very sharp. Keep up the good work.
“Thank you for helping us, get our Chaplain his Class A uniform. It looks wonderful…you have raised a wonderful company-you always take great care of us.
““In my 15 + years of dealing with the Lighthouse Uniform Company, I’ve found I could always rely on their quality, professionalism and reliability. Plus, their Fallen Firefighter Dress Uniform Program ensures that every department in the country has the opportunity to bury a fallen comrade in a dress uniform. They are worthy of your support.”
“Steve, I just receive Andy’s uniform today. I can not thank you and everyone at Lighthouse enough for making this happen. It is a pleasure to partner with such an honorable person on this project. Please pass on to the staff our sincere thanks. The uniform is amazing. It must have been a unique challenge getting this made considering Andy’s unique proportions. Seeing the uniform made me, extremely proud to be a firefighter. Thanks for all you do for firefighters. There is no greater feeling of pride than when standing tall in a Class “A” Uniform. Thank you for allowing Andy to feel that too. Keep up the good work.
“I would like to take this opportunity to thank Lighthouse Uniform Company for their outstanding efforts in dressing our Department. Your willingness to schedule a visit to our department to measure personnel not only allowed us to order all of the department uniform at once, but it also gave us the opportunity to put a face to the voice on the phone! Thank you for all of your outstanding customer service and professionalism, you have made purchasing uniforms a simple process.
“I had a close friend at the Fire Dept pass away. I knew that I wanted a Class “A” uniform for his funeral. Alphonse called me and I gave him my measurements and information over the phone. He shipped everything on a Monday and I had it in my possession on Tuesday afternoon. I just want to thank Alphonse, he did an excellent job.
“As always-thank you so much for the wonderful customer service we ALWAYS receive from you. The orders from Seward Fire Department seem to be on short notice-and you are always kind and helpful-no matter what I present to you.
“It’s about time EMS had it’s own dress uniform and the Lighthouse has taken that mission and exceeded in it’s delivery to the EMS community”.
“On behalf of the Vancouver Fire Fighters Union and the family of Roger, I thank you for your donation. Please know that I have forwarded your donation to Roger’s wife. She continues to be comforted by the support she has received from many, in and closely related to the fire service. Our members appreciate your thoughtful gift in memory of our brother Roger.
““…it was perfect, it fit to a T, I don’t know how you did it’ good job!!”
“We have always had good service from your Company. There have been times where we have received merchandise before our Purchase Order was completely processed.
“I just wanted to take the opportunity to say thank you for the great service you and your company provide. Our last order came in and it’s just great. As always, I was very please with the work you did on my jacket. I appreciated the wisdom Steve provided in making decisions about my order. The jacket looks great. I also wanted to extend thanks to you for the work your company did with the Far South Fire Department. A Line of Duty Death is without a doubt the toughest experience a department can go through. Your Fallen Firefighter Dress Uniform Program is in my opinion one of the finest honors bestowed upon fallen firefighters, their families and departments that I know of. Time and again their chief and members commented on Lighthouse Uniforms sensitivity as well as the efficiency of your staff. Thank you for all that you do and may the Lord continue to bless Lighthouse Uniform Co. and their staff.
“Hello Steve, I simply do not have the time to go to the conference. I want to let you know that your product is excellent! I was very pleased with my entire experience from purchase to receipt of the uniform. The uniform itself is well made and looks professional. Thank you for your service and for my new EMS uniform. Best Wishes
“I received my class A uniform today and I can't believe how great it looks. Everything fits great! My hat is off to you! Lighthouse was very helpful and professional with me in placing my order. I will gladly tell others about Lighthouse Uniform.
“We still enjoy the supreme service that your company and its employees give us. Alphonse does a great job taking care of us and I enjoy speaking with him. You are our “Class A” company of choice for a reason. Keep up the good work!
“To Whom It May Concern, We could not be happier with the uniforms we purchased and the service we received from Lighthouse Uniform Company. From our initial contact through to delivery it was clear to us that the staff at Lighthouse Uniform are dedicated professionals who worked to make sure they fulfilled our needs for a Class A EMS uniform. Upon inspection of the sample uniform Lighthouse provided it was easy to see the high quality of their uniform. The sample sold us on the uniform that Lighthouse offers and we made arrangements to purchase 30 uniforms. Lighthouse Uniform traveled across the country to come to our station to individually measure each of our members for their own uniform. The uniforms arrived in a short period of time and only a few pieces needed alteration. All alterations were easily completed by returning the pieces to Lighthouse with a note describing what needed to be corrected. Amazingly all alterations were made without additional charges. The Chester First Aid Squad is pleased to be a customer of Lighthouse Uniform. From start to finish they have provided us with service and a uniform that is second to none.
“Thank you for making us look sharp!
“Washougal Fire Department wanted to establish a tradition for our department. We desired to purchase Class A dress uniforms for those special occasions that called for more than shift apparel. We researched our options. Through the process I met Steve Cohen of Lighthouse Uniforms and learned about their Class A Dress Uniform Program. In 1998 Lighthouse crafted a program to meet the needs of our department. They helped us design and purchase our uniforms. Since that time the crew at Lighthouse has worked very hard to meet all our needs. They have risen above and beyond the call of duty on several occasions when time was an issue. Lighthouse has a great product and professional employees.
“Lighthouse Uniform Co. is where we ordered our Class ‘A’ dress uniforms from last winter when Chris passed away. When I contacted the Lighthouse Uniform Co. they worked with us to develop our Class ‘A’ dress uniforms. They tailor made 22 Tuxes more or less in 2 days for us and then flew them up to us in time for his funeral. If anyone should be getting a plaque it should be them.
“'We have had nothing but great service from Lighthouse Uniform over the seven years we have ordered uniforms from them. They are always diligent to answer questions we have and resolve any problems that might arise. We have also appreciated their ability to expedite uniforms that were needed for September 11th. Their product and their dedication to serving the customer is what allows us to have the best experience possible.'
“Alphonse, on behalf of the International Association of Firefighters Local 2175 and Local 726, I would like to thank you for all your help with getting all our members outfitted in their Class A Uniforms to include our Honor Guard. I would also like to thank you for the extraordinary customer service we were given during the transition of both Locals merging into one Local and one uniform. This was a complicated, time consuming process and your help was crucial. I would also like to express my gratitude for helping us clear up all of the invoice situations. And finally thank you for the nice plaque you presented to us.
“In May of 1995 our Department decided to go back to a more traditional double breasted look in our Class ‘A’ uniform. I contacted several vendors and found the top quality and price I wanted with the Lighthouse Uniform Company. I have been very happy with the appearance and the service from Lighthouse Uniform Company.
“Steve, I received my chaplain’s uniform this morning. Everything fit perfectly. Thank you for your assistance.
“I just wanted to send a quick note to let you know that the uniform arrived yesterday and the fit was right on the money. Thank you for your assistance and for your support of the Kansas Fire Chief Assoc.
“We purchased Class 'A' Dress Uniforms from our head to our toes. We were pleased with the service. The company sent size samples along with individual measurement forms for each firefighter. We placed an order and received top-notch dress uniforms. About a week later one of our firefighters passed away. We contacted Mr. Nguyen of Lighthouse Uniform Company and explained our situation. The company began working on our order immediately. The dress uniforms were shipped to us by air in time for the funeral service. This event proves Lighthouse Dress Uniform Company's commitment and service to Athens Volunteer Fire Department and that they are always there when you need them. Every time we wear our dress uniforms we receive positive comments on their high quality and on our professional image. I highly recommend Lighthouse Dress Uniforms to any fire department.
“Thanks to Paul and the tailor (I'm sorry I didn't catch her name) for all their most excellent help we received today. I don't remember ever having been treated so well by any business I've ever done business with. You folks are truly great to work with.
“I received my Dress Coat today from your company. I must say that the quality of workmanship was more than professional. I would consider the “Tailor” who did the work a “Craftsman”, who apparently takes pride in their undertaking. Please accept my deep gratitude and thanks to all of your staff. I will wear my uniform with Pride.
“I wish to thank your company for the prompt and phenomenal service that Lighthouse Uniform has given to us over the past several years. Every uniform has been precisely what we ordered and the delivery was on time. We have only one source for our uniforms and that is Lighthouse Uniforms!
“My Name is Tim Winters and I am the commander of the Ashe County Honor Guard. I received an email from Light House Uniforms saying that they had Bates Hi-Gloss shoes that were 2nds at a whale of a deal. I called Steve and talked with him and ordered several pairs. After getting them we looked over them and could not find any problem with them, the shoes fit and looked great. So later I ordered 3 more pair and they were the same no problem with them. I have no problem with ordering more when needed.
“We would like to take this opportunity to thank you for the special buy Bates shoes you offered us. As with all of our purchases made from you, we received the shoes promptly. We thought, of course, that they would be blemished. We found that the blemishes we so minute that, in most pairs of shoes, they could not be found. In our department we have to pay for our own dress shoes and without the special pricing some of our firefighters would have had to buy a less favorable shoe! Thanks Again, Richard Lopez
“Hey Steve: The Bates Dress oxfords I purchased from you for a ridiculously low price are awesome! I know they were supposed to have a flaw(s) in them, but I never found any. They are comfortable and with the high gloss shine, they are the perfect dress shoe for our formal dress uniform. Thanks again for letting me know about the special offer Jack Collier
“I just wanted to let you know that I appreciate the great deal that I got on your Bates dress shoes, supposedly “slightly blemished.” I’ll admit that I was a little skeptical when ordering them, not knowing what possible blemishes I would find. I’m happy to say that I received them, and after a very close inspection, I could not find any noticeable defects or blemishes. I’ve worn these shoes with my chaplain’s dress uniform proudly. They’ve proven to be both good quality and comfortable to wear. Thanks again. Mike McCoy
“To whom it may concern, I want to thank The Lighthouse Uniforms for the excellent, fast and reliable service they have provided to our Local, IAFF 452 for the past 15 years. You have been there for us in our darkest hour and have gone the extra mile when asked in a moments notice. I would without hesitance, recommend The Lighthouse Uniform Company for any of your uniform needs. They will take care of you! Sincerely, Perry LeDoux, IAFF 452 Vancouver, WA Firefighter
“Paul, I would like to say a very big THANK YOU! The cap worked out perfectly....AND everyone on the EMS team wanted a picture with my new cap....and some overseas medic’s as well....very sharp cap indeed. I love it. Kindest regards, John Newnham President, LS Medical
“Dear Paul, I want to take a moment to thank you for your assistance with our last minute order. Everything worked out great. We will be buying all our uniform supplies from Lighthouse in the future because of your excellent customer service. Respectfully, John L. Bibler II, Fire Chief
“Paul; Thank you for your attention to detail and expediting the order for us. The uniforms and hats, and the extra hats and replacement vinyl arrived very timely. Thank you so very much, Chris
“Mr. Cohen, Thank you for the prompt service. Our order was processed quickly and by knowledgeable people. In the past we have been dealing with a local uniform company, who in some respects has a monopoly on uniforms. I had ordered the same materials back in February from this shop, as you can see I ordered directly and had the order in about a week and a half. We are extremely pleased with the service from your company. Thank you.
“Customer service was great and you worked with me to find shipping options that lowered my cost. The guys love their 9-11 chin straps. Thanks!
“Hi Steve, Everything was perfect. From querying to ordering, down to the product arriving within a reasonable time frame. The sizing chart was a great help, and the product fits perfectly. Thanks so much.
“Good morning Steve, The order and service were great as usual. Paul is always a pleasure to deal with. Thank you very much. Jeff Miller Mesquite Fire Dept.
“I ordered one of your Jackets and I was very pleased. I know the other Aux guys will think that mine is cool and their Windbreaker is not. Thanks for good advice and great service. Joseph Edwards
“Those of us currently in the fire service will never forget the events of September 11, 2001! For fire service posterity, the 9-11 Commemorative Chin Straps will be a visual and permanent reminder of those that lost their lives and help us to never forget! If we remain vigil, learn all we can from this event, we will be prepared and the Memorial Chin Strap will have served its purpose.
“The Virginia Fire Chiefs Association has acknowledged and supports the 9-11 Commemorative Chin Straps as a way to remember the tragic incidents of 9-11-2001 and a way to remember all those that lost their lives as well as a reminder to never forget. This small, but significant item will be a visual reminder of that horrific day. The Virginia Fire Chiefs awarded each attendee and staff member of the 2010 Virginia Fire Officer Academy a commemorative chin strap at the June graduation exercise in hopes each respective department will grant permission to wear as part of their uniform.
“I recently received the item I ordered from your company and it was everything that I had hoped for. It was delivered in a timely fashion and follow-up by your company to insure accuracy and accountability soon followed. Thanks for a great experience and I look forward to doing more business with your company in the future.
“I received my collar pins yesterday and it was just in time for our big day here in the county [Public Safety Awareness Day]. I've been telling everyone at the stations where I purchased my uniform and the compliments on how it looks are overwhelming. Thank you so much for a company that lives up to its word. 'LIGHTHOUSE UNIFORM CO.' you are truly amazing and God bless you for what you are doing.
“The brothers have seen and inquired about the blood line chin strap that I wear with pride on my cap. So as I explain with conviction the logic behind the strap, I can see the pride grow in their spirit thru their eyes. By the end of my story and promise, my audience usually doubles and all want to participate. Thank you so much for recognizing those we lost and us that promised.
“Service and quality are always the best at Lighthouse. Brian and Ben went out of their way to help this USPS member -I would not go to another uniform company to make a uniform purchase. Their team is the best. Thanks
“Dear Lighthouse Uniform Company, We received our order in a very timely manner. The item was exactly what we needed and its quick arrival insured our crew was ready for an important presentation.
“ I received my order and was delighted with it. If I need uniform items in the future you will be the first ones I will turn to.
“Both I and Sir Knight Zack are pleased with the Knights Templar Jackets that I had ordered from Lighthouse. They both fit as advertised. The condition of the refurbished jacket is like new. At our last Commandery meeting, several other new Sir Knights asked “were we got our jackets from?” We were pleased at how much you all knew and helped with our order. Thank You for all your assistance.
“Thanks for the follow up. The shoes are great and fit fine. These are supposed to be 'slightly blemished' but they look perfect to me. Thanks again, Scott Richert
“My merchandise was delivered and received in good order. The shirt was excellent and just what I wanted. The collar is comfortable and sleeve length perfect. I will recommend you to others.
“As usual, your products are great... Service is fantastic...
“I received my order in excellent condition. I am very pleased with your service and I would recommend your company to anyone.
“Thanks for all you do. My order was just fine and you did a great job.
“I am really impressed with your company and will be doing more business when I order my Knights Templar uniform later on. Thanks for the good service
“Thank you for everything you have done for us in the recent months. All the orders are OK and we will be getting back with you in the near future for some more orders.
“Our order was delivered just fine!! Ahead of estimated ship time. Great Job, Again!!
“You guys are awesome. I will be sure to recommend you to my fellow Companions. There are a couple guys that say they can’t find their sizes and it looks like you can make it happen.
“As always - customer service was excellent and product well manufactured.
“Thank you so much for all your help. Everything looks good.
“Mr. Cohen; Thank you, for my orders everything was perfect. I look forward to doing future business with you.
“I would like to thank the sales person who helped me on the phone, with my order he was like family and seemed like an old friend. My order was here before I knew it.
“My experience with your company was very positive. My order was good, as usual. I will be sending further orders to you, and have been emailing your website to friends.
“I Received the Complimentary 9-11 Commemorative Chin Strap. Thank you very much for this great symbol of the fire service and reminder of 9-11. Your efforts are making headway!
“Thank you! Yes, I received your shipment and everything was just as I ordered it and it came fast too. I am one happy camper.
“The order, including back ordered items, arrived on time and complete. The Auxiliary logo belt buckles look great and will be much appreciated by our members at our annual change of watch this weekend.
“My order was perfect. I appreciate your quick response and emails of when you sent my items. I surely will be shopping with your company again.
“I received my order and everything was great. Your service was very prompt and I am extremely pleased.
“My recent order was a great experience. Fine quality merchandise was delivered in good time at a reasonable cost. I look forward to ordering from you again, and I shall continue to recommend you to colleagues.
“I was very please with your service and products. The jacket fit perfectly. I would recommend you to anyone. I already told one other member.
“I am very pleased with my recent order. It is exactly what I was looking for and fits well. My order was also processed professionally and in a timely manner. I will highly recommend this company to my friends.
“I am very pleased with my recent order. It is exactly what I was looking for and fits well. My order was also processed professionally and in a timely manner. I will highly recommend this company to my friends.
“Steve, Thanks for the great service, the guys love the cap straps and are looking forward to adding them to their uniform this year. We appreciate your great customer service and hope to do business again with you soon.
“I did receive my order and was pleased with the quality and speed of delivery, thanks.
“Everything was just terrific, thanks for asking. The pants fit perfectly and the suspenders are very good, too.
“The purple jacket is beautiful. Your service is outstanding.
“I received my merchandise received and I am satisfied with both the uniform and the prompt service.
“My jacket and pants fit really well and it was very positive experience. Thank you.
“You guys were awesome!! I was in a time crunch to get a white fire department bell cap for my recent promotion. First lesson as a new Lieutenant...never assume your local uniform distributor has everything, all the time. Never fear, Lighthouse is here!! The delivery was timely, the expense appropriate and the product was exactly what I needed.
“Everything was just right and on time. I will recommend you to my Brothers. Thank you!
“Fine job! I'm very happy with the flags and the service. Thanks very much.
“Fine job! I'm very happy with the flags and the service. Thanks very much.
“Everything was fine. No complaints. I’ll use your company again, probably the next time I order a uniform. Thanks for your service.
“Thank you for your help. The order was all good. I have enjoyed working with you for the last 20 years.
“Steve, all I can say is that you and your crew are awesome! I have been doing business with you guys for quite a while and have never had anything less than the best in customer service and quality. I highly recommend your company to anyone looking into uniform needs. Keep doing the outstanding job that you do! Thanks.
“Lighthouse Uniform Staff, Thank you so much for helping get our guys ready for the funeral for one of our own. I know that it meant so much to the family. Special thanks to Charlie Wurz that helped solidify our specifications; everything fit to the “T.” Thanks again
“Dear Paul Kleinstein, I called your company and ordered a set of dress blues for our chief who passes away. It was very comforting to know that your company worked very hard to get his final set of dress blues to us in such a short amount of time. I ordered them and received them in less than 24 hours. This letter is to thank you and all of the employees who worked hard in such a small amount of time. Its businesses like yours that help organizations like ours put our minds at ease during a very difficult time. We are very proud to have a company like yours to do business with. Thank you
“I received my uniform in perfect condition. It fits perfectly, and I received compliments on it that night at my meeting. Thank you so much!
“Thank you for your generous donation to our department in our time of need. You are certainly a fine example of a caring, dedicated company willing to help others in a time of need.
“Thanks! Everything is great! The jacket and pants fit well. Thanks you for the excellent experience. I will recommend you to Knights from my Commandery.
“I would like to say that I enjoy ordering from your company, the online process is very easy to use. I received my orders in a timely manner. I will continue ordering my uniforms and accessories from your company.
“I am VERY pleased with everything about Lighthouse Uniform Company – the way I’m treated, the quality of service, the great uniforms, the caring attitude, the follow-up and more – and it is a pleasure to find such a great company. I will be recommending Lighthouse, and already have told several of my York Rite brothers about you. Thanks
“Within the last month or so I have placed two orders with Lighthouse Uniform Co. I have been quite pleased with both experiences. Brendan and Brian were extremely helpful and the follow-up communications with respect to the order processing was very reassuring. But, the delivery of ordered items within a day or so was an extremely pleasant surprise.
“Your company has fantastic items and fast shipping. It was a pleasure doing business with your company. Thank you
“'Love the blazer you made for me...fits like a glove, PERFECT!'
“Thank You, Brian. I have received your shipment of my order and I am 'impressed' not only by the service that I received, but also about the quality of the shipment of goods also. The Blazer and the shoes fits real me really well. I cannot express my gratitude to you and your firm enough for such high quality of service that you provide to your customers.
“Steve, as always, dealing with you guys is always refreshing to me. Your team gets in done right, and on time, every time!!!!
“I was very pleased with your service it was prompt, affordable and speedy. As I advance in masonry, I'm sure I will need your services again and feel very confident in your business and advice. Ben was very pleasant, informative, friendly and professional to deal with. I have recommended Lighthouse to my brothers. Thanks.
“Steve, Everything was just fine. I had the order in about one week and the new Maltese service strip was already on my Class ‘A’. I would recommend Lighthouse to anyone for the services you provide. Thank you very much.
“On behalf of the Mesa Fire Department we would like to thank you for assisting us as we were dealing with the loss of a firefighter. Thank you for providing two uniforms within 48 hours prior to the funeral services. The service that your company provided was very much appreciated and really helped our organization. You made a difference in a memorable day for the Mesa Fire Department.
“Hi Steve, Thank you so much for everything. We got our order in a timely manner and it fit. In fact, our President was very pleased with the cap. The cap was everything we hoped it would be and more. Thank you once again for your great products and service.
“I was very pleased with the way my order was accepted, processed, and shipped. The order arrived in a timely manner and was exactly what I had ordered. I have no complaints. I will keep your company's information for future reference and order other items when the need arises. Thank you again. Ben Harris
“Thank you for your follow-up to my recent purchase. I am very satisfied with the shoe order and they fit and feel perfect. As soon as I get a size/fitting suit coat update locally, I'll purchase one of your Knights Templar coats from Lighthouse Uniform Company. Thanks again for a great product and meeting the customer's needs in a timely manner. Sincerely, Dolby H. Bennett
“For the past 7 or more years that I have ordered from Lighthouse, the orders were quickly sent and correct. Since I have retired, you are now my only source of Merchant Marine items, for which I thank you!
“I received my items as requested. Everything was in perfect order, with no processing issues. Thanks for the follow-up and THANKS to Steve and Lighthouse Uniform Company’s efforts in supporting of our fallen Hero’s. Your support is tremendous!
“The order arrived very promptly and your staff, especially Jack, was extraordinarily helpful. I will need some more uniform pieces as summer approaches, and I will certainly be ordering them from your firm.
“You folks were awesome! Very polite on the phone, and the order arrived as promised.
“All the items that I ordered were precise. I appreciate your attention in getting my order rushed out to me. You can be assured I will be ordering from you company again.
“My recent order with you was GREAT. I wish you the best in everything ALWAYS. Thanks for being so rock solid
“I was very pleased with my order from Lighthouse Uniform Company. One of my Lodge brothers suggested that I use your company and he was correct. Thank you for the great customer service! I will be certain to refer my Lodge Brothers to your company also.
“All went very well with the ordering, shipping/receiving, and the uniform fit perfect. I am very impressed with Lighthouse Uniforms, especially since this was a special uniform type (Dress Mess White) and I am not an off-the-rack fit. I will be attending an event with President Obama and your uniform company will be well represented. Thank you for all your expertise.
“I received my order complete and on time. You give excellent service and your products are great in quality and in just price.
“My experience was excellent with your company. The product came to me very quickly and was exactly to specification. I really appreciate all of the help your staff gave me.
“Steve, The 3 uniforms we ordered look fantastic. We have a few things needing adjustment on which Charlie is getting turned around quickly for us. I can’t say enough about how much Charlie helped us get our uniform spec’s out. I started this over a year ago just getting information and the approval to move ahead and then when they arrived I was SO EXCITED!!!!! THANK YOU! THANK YOU! THANK YOU!!!!! We will be ordering more over the next several months…
“My orders are always personally handled by Brian. He always goes out of his way to ensure that I get my orders on time even though I seem to always be ordering shortly before I need my item. There are other companies more local to our area that we could deal with at competitive pricing but it is your service that keeps my Club doing business with you from over 3000 miles away.
“My order was great! I am so glad that I found you guys. You have the best deals. Thank you for being there.
“I had a very positive experience with your company. I got everything I wanted, very quickly, and it fit. Thank you for your follow up E-mail to ensure my satisfaction; it is rare is today's world.
“This note is to acknowledge the superb service provided by your Company. My request was 'on the spur of the moment' and your personnel were exceptionally polite, knowledgeable and customer service oriented. My order was extremely expeditious, the size and hemming services were exact and my trousers fit well. I wish to THANK YOU for this great service, delivery and most of all, 'customer service' provided to me in my hour of need
“Thank You so much! My shoes were a perfect fit and I will be getting you some more customers because everyone wants to know where I got my shoes. So again thank you and we will be in touch soon!
“My order from you was perfect! Everything the company indicated was right on the money. I will shop again in the future. Thanks so much for your kindness.
“My recent experience with your company was very satisfactory. The gentlemen that helped me was very informative, he gave me very precise details to the information he needed to properly fit me, he seemed very knowledgeable about the actual usage of my garment and explained the necessary alterations to improve the fit and comfort of the garment. The garment was delivered according to my instructions as well. I would highly recommend your services to all.
“The item I ordered was exactly what I wanted and it fit great. The service was outstanding; I will recommend your company to all of our members.
“I wanted to convey my deep appreciation to you and your staff for the excellent service I recently received. My order was processed and shipped quickly to meet my needs. Please convey my deep appreciation to your staff. I thank you and will definitely purchase from you all again.
“Thank you Brendan for all your help placing my uniform order. My cap came in and it all looks beautiful. I'm very happy with all the uniform items, the cap fits just fine. I will refer your company to all of my crew members. I appreciate all of your fine work and will continue to keep in touch with you for future items that I need. Brendan went out of his way to make sure everything went very smooth and that it was done in a timely manner. Thank You, Satisfied Customer.
“You can never imagine the reaction of my two daughters at Malta where I went to attend one's wedding wearing my choker whites at a white reception. They had not seen me in military uniform since 1989. Not enough can be said about your wonderful assistance on the phone to make the fitting correct. It was a perfect fit thanks to you and your very fast service. Everything was perfect and reminded me of the excellent service you provided many of us in the 60's and 70's. Thank you
“Everything was fine, as I was sure it would be. I have already recommended your company to several friends. I just wish I had known of you folks sooner. Keep up the great work you folks do.
“We were extremely impressed with your efficiency and speed in meeting a critical need for one of our members. We are strongly encouraging members to deal with your company and recommending you to our partner organizations.
“It was the BEST customer service I have had, Thank You Soooo Much!!!
“The support and the order were outstanding! My uniform arrived prior to the expected date that I was promised and I will continue to promote your organization for future purchases for our personnel.
“I truly appreciate that I got to talk to a real person and nice people when I called your company. While I had a very small order I was treated like I was ordering class A's for 100 guys. That is to be commended. Thank you
“We appreciate the follow up to the order we recently placed. As always, we are amazed at the customer service your company continues to provide (especially from Ben). We did receive our order and everything was good. Thanks again for the help, hard work, and quick order processing. We look forward to continuing our relationship with your business.
“Steve, Thanks for giving back to the fire service. It was great to work with you.
“Lighthouse, thanks for all your efforts to help us “Never Forget”. Last night I put my 911 Memorial Chin Strap on my cover and it is hard to describe the proud emotion I felt. Thanks to your efforts you have helped me and thousands of firefighters to never forget. In addition, it really looks great! 3 Thanks again
“Customer service was exemplary and the order arrived in time. If not for the call backs and discussion, and the shipping dept it would not have made it. While little in the scope of the world, it was large in our Wyoming scope to have a uniform and Class A presentation to our peers.
“Everything is great! The uniform fit perfectly and no alterations are needed. Thanks so much for helping make our 9-11 Memorial Dedication, a special event.
“My order was received just fine. The pants fit great. I am WELL satisfied with the service and will use Lighthouse again.
“My order was correctly processed, completed and delivered on time. I was very satisfied with the quality and the service I received and I would not hesitate to recommend or purchase from you in the future. I guess it doesn't get much better than that. MJM
“Dear Mr. Cohen, We recently placed an order with your company. From the moment the order was placed, to the delivery, to the follow up. Your company has been extremely professional, knowledgeable and customer oriented. We appreciate your attention to customer service and your quality products. We will look to the Lighthouse Uniform Co for our future purchases. Thank you, Rosa Fuquay
“I wanted to express my sincere satisfaction for the quality of work your company has provided for me. After a longer period of design we were able to make our uniform purchase from Lighthouse Uniform Company. I am proud to say that we were able to wear our new uniforms for the 10th anniversary of the September 11th Attacks at our Fallen Heroes Memorial. We looked sharp! This is all thanks to Lighthouse Uniform Company and the great products they provided us. Thank you very much for your service and I look forward to working with you again. Respectfully Yours, Patrick Juliano
“Everything was received quickly and the quality of the items ordered outstanding. You can insure I will continue doing business with your fine company. Thank you for the opportunity to order fine items.
“Thank you for your follow up on my order. Everything came in as I ordered it and was received in a timely manner. I will be using your service again in the future.
“This was a great experience, everything was great and the jacket fit just right. I will be dealing with you guys in the future.
“ On behalf of the North Carolina Fallen Firefighters Foundation Board of Directors and the families of fallen firefighters from the State of North Carolina, I would like to express our sincere appreciation for your very generous contribution made to our Foundation. Please be assured your contribution will be used to provide support services for the families of our fallen heroes and to maintain the North Carolina Fallen Firefighters Memorial. Should there ever be anything that the foundation can assist you with, please do not hesitate to contact me. Again, we thank you for your generous gift to support out Fire Service families.
“'Just got Class A uniform and I am so happy that I bought it from you. The service and detail that you all put into the sale is great and have nothing but great things to say about your service.”
“I just wanted to drop a quick note to say THANK YOU! One June 11 of this year, I was united in marriage to my best friend Anna. We were married in a firefighter wedding ceremony and I was proudly wearing my Lighthouse Class 'A' dress uniform with my silver/red 9/11 commemorative chin strap on my dress cover. Most of our guests had never been to a firefighter wedding and I received many compliments on how 'sharp' or 'put together' I was in my uniform. Charlie and the staff of your company made our special day possible with their professional service and adherence to detail. Thanks again!
“Thank you for the excellent service and the quality uniforms. Alphonse was a huge help and a great person to work with, thanks.
“Thank you so much. I received my order on the designated date. Your company and staff are wonderful to work with. I appreciate your good service.
“Thank you so very much for your help! The shoulder boards look amazing and I couldn’t have asked for anything better. To say I’m pleased would be a grave understatement. Bravo!
“I just wanted to take a second and say thank you for being so flexible and going the extra mile to help ensure that the uniform jackets we ordered made it to us in time for our annual inspection. We really appreciate the extra effort on your behalf to help ensure that this event was a success. The jackets look great and the guys are very excited to be apart of the organization and look the part. Thank you again and we look forward to working with you again in the near future.
“ I just wanted to send you a little note to say THANK YOU for all of the hard work your company has given to the Little Rock Firefighters. You have a wonderful staff that had done a great job for the honor and color guard. We have been so impressed with how easy the whole process has been with ordering our honor guards uniforms from the Lighthouse Uniform Company. The process of getting our 28 members sized was extremely easy and we got our uniforms in a timely manner. I would recommend your company to any department out there. The quality of your product and your staff is second to none. Keep up the great work.
“Our department had a vision to outfit our firefighters in a “Class A” uniform but due to budget restraints we had to tackle this project is several phases and rely on monies from donations and fund raisers. While searching for the perfect dress uniform for us, I came upon a company called “Lighthouse Uniforms” and a gentleman named Steve Cohen. He took time to explain what a “Class A Dress Uniform” was comprised of and offered countless suggestions to ensure that we developed the perfect uniform for us. He even took the time to fly from Seattle to Raleigh-Durham to measure us to make sure our uniforms fit perfectly. The customer service we experienced and the quality of the uniforms was second to none. Yes there were other options and companies closer to us but the one thing that made our choice obviously clear was their program called “Fallen Fire Fighter Dress Uniform Program”. This program was created to insure families of firefighters lost in the line of duty, the opportunity to bury their loved one in a dress uniform. Their overwhelming support and dedication to the fire service made “Light House Uniforms” the only choice.
““…the service was excellent, but what really stood out was the turnaround time in which they were able to get out our 100 + dress uniform order. Choosing Lighthouse for our dress uniforms was a smart move”.
“I will take this time to commend the Lighthouse Uniform Co. and their employees for a job well done on the Butte Fire Dept.'s Class A uniforms. We have dealt with many companies before deciding on Lighthouse for our specific needs. Lighthouse and their employees went above and beyond while seeing to our needs. Pricing was exceptional as was the quality of the uniforms we ordered. When the uniforms arrived, we only had one that needed to be resized and this task was handled without question and very quickly. Received all class A's in very short order considering quantity we ordered. This company will be IAFF Local #96 sole provider for Class A uniforms in the future. Would suggest to all departments looking into purchasing Class A uniforms to give Lighthouse a call and see for yourselves what an exceptional company they are.
“The Twin Falls firefighters decided to order class ‘A’ uniforms in the late summer of 2011. We contacted Lighthouse Uniform Co. and were treated extremely well. Our salesman walked us through the process and helped us design the uniforms we wanted and within our budget. Lighthouse sent us a sizing kit and different uniform styles to help us decide what we liked and size each member that was ordering. Instead of transferring us from person to person our salesman took care of all the details concerning our order. He even worked with his finance department to help us with a creative financing plan that we came up with to make it easy for our members to afford their uniform. Lighthouse was more than willing to make sure each uniform fit perfectly. We are glad we decided to business with Lighthouse Uniform Co. and would recommend them to anyone planning on purchasing Class ‘A’ Uniforms.
“If either your department or you are looking at getting the most professional looking dress uniforms do not look any further then Lighthouse. They have the Class A starter package which Alliance decided to use for all their firefighters in 2008. The nice thing about this is, if and when its decided to go to a complete Class A uniform, we do not need to worry about the double breasted jacket’s material matching the trousers. Its one-stop shopping and the customer service is world-class. I personally have been a customer of Lighthouse since 2003 and there is no thought of changing that relationship. Lighthouse is the place to go for all of your dress uniform needs.
“The Rawlins Fire Department has enjoyed working with Lighthouse Uniforms. The customer service is the best. Lighthouse Uniforms worked with us when we were in a crunch to get dress uniforms in a timely manner. Our custom uniforms look very sharp and turn heads every were we go. Lighthouse Uniforms worked with us to create our dress uniforms as well as our Honor Guard uniforms. We have had no issues getting them retrofitted or exchanged as needed. We always get a quick response from Lighthouse. Our uniforms stand up to the abuse we give them. I would recommend Lighthouse Uniforms to anyone.
“Working with Lighthouse Uniform has always been a pleasure. Our firefighters and Color Guard have never looked better. Lighthouse really showed their true colors when we had our centennial celebration parade. They provided a good quality product as expected however; it was the service that was exceptional!
“The Great Bend Fire Department has been a satisfied customer of Lighthouse Uniform Company for over 10 years. We have always found the ordering and shipping of products to be easy and timely. One thing we have found to be of a great benefit is that they know what our standard uniform consist of for all our ranks. When a retired Chief passed away, they went above and beyond getting a uniform shipped for the service. Overall we have been very pleased with the quality of their products and the personal service their employees provide”.
“I did receive my uniform prior to the date requested. All was well with everything. I was pleasantly surprised how everything fit. Your company did a fantastic job and I am truly grateful for the speed, efficiency, and pride that you take in preparing the Honor Guard uniform. Thank you!
“Lighthouse has been an excellent company to work with. We have had nothing but positive experiences. We will continue to do business through you as our only supplier of Class A uniforms.
““I wore my Class A's for my wedding 11-11-11 and looked good, but not as good as my bride! Maybe after the pictures get around more orders will come your way. Thanks again for your help.
“The Runnemede Fire Department has used Lighthouse Uniforms as our vendor from 1999 to present. We started with our Department’s Honor Guard. Now our entire department, over 45 members is wearing Class A Uniforms from Lighthouse. We obtained information from a number of uniform vendors prior to making a decision on a supplier. We selected Lighthouse as our supplier. The ease of ordering from your experienced staff made it easy for our members to get sized. Their guidance and knowledge of product is remarkable. Our uniforms are delivered on time. The quality of workmanship is second to none. Every uniform is custom to the member such as rank, years of service, color of buttons, and patches. Every time delivered correctly. Your company also provides additional supplies such as additional years of service emblems, and rank stripes make it easy to alter uniforms when needed. We look forward to continuing our business relationship. I also look forward to seeing you at FDIC.
“Several years ago we needed to standardize department dress uniforms and create a crisp new image for our department. Your company understood our goals and committed to assist us in the change. The first step after several phone calls was for your company to travel from Washington State to Guntersville, Alabama for sizing and final details regarding the dress uniform. Our order was placed, and within a few weeks, our new crisp dress uniforms were delivered. The whole design/purchase process was flawless. We continue to purchase our dress uniforms from Lighthouse Uniform today. I would like to say thank you for your professionalism and continued service to our department, and the quality uniforms provided.
“Since December of 2008, our relationship with Lighthouse Uniform Company has been simply outstanding. The commitment of Mr. Charlie Wurz has been second to none. He understood our needs and tailored our specifications and procurement to meet what we desired in a timeframe that was challenging. You company has coupled exceptional service with quality products to meet a small fire departments needs. When I set on this journey to outfit 75 members, my goal was to project a positive image in the community and increase esprit de corps. Your company helped me exceed my goal and I look forward to a strong and lengthy relationship.
“We would like to take the time to thank you, and your company, for the outstanding services you offer. Lighthouse Uniform Company provides outstanding products with the speed and professionalism that surpasses any other company. We turned to your company after the death of a fellow firefighter and needed quality uniforms in a very short amount of time, and quickly realized that your company strives on customer service. A company representative contacted us in a matter of minutes after we placed a call after business hours. We were amazed at the speed your company provided our uniforms especially with us being over 2,800 miles away on the east coast, and how simple the entire process was from beginning to end. Lighthouse Uniform Company provides us with professional level of services and takes our feedback personal. Not only do you care about your product, but you care about your customers. As always, we look forward to doing business again!
“Lighthouse Uniform is a company I’ve dealt with since the late 1990s. Each time I call, and almost all my purchases initiated with a phone call, the phone is answered quickly and by a human being. The person I usually deal with is still with the company, showing longevity of employees. The service and advice are impeccable and timely. The order is always filled promptly, meaning in days not weeks. Our county’s fire service has had the unfortunate experience of participating in two line of duty deaths and Lighthouse Uniform was there in all aspects for both these volunteer firefighters, neither of which had a dress uniform. Our praise and that of the affected families of the deceased firefighters is of the highest order. Without reservation, I recommend Lighthouse Uniform to anyone or agency that makes me aware they are considering ordering uniforms.
““My experience with Lighthouse Uniform Company has been amazing. The staff is always helpful, and our representative, Alphonse Nguyen, is always pleasant to speak with. We are a small fire department in Southern Louisiana but even small orders are filled promptly and without major cost or hassle. And they always strive to get even my last minute orders to us, right on time. Lighthouse Uniform Company is our uniform headquarters!”
“The Sedalia Fire Department has used Lighthouse Uniform Company as our sole source supplier for dress uniforms for over 10 years and has never had a problem with them. The service we receive by phone is a pleasant experience from talking to the same people over the years to having questions answered the same day if not while on the phone. Our uniforms are always delivered promptly and are exactly what we have ordered and on a couple of occasions when uniforms were returned several years later for alterations and additions it was done promptly and courteously without pressure to purchase new ones. I feel we made a good choice for our uniform supplier years ago and look forward to a long continuing relationship with the staff at Lighthouse.
“The service provided by Lighthouse Uniform was excellent. My department was very impressed with the uniforms. Sean Berry was extremely helpful in the whole process. Thanks and we will definitely do business with Lighthouse again.
“It has been great working with you for the past 10 years. We originally checked around for dress uniforms to go to the 9/11 memorial service and wanted a black suit instead of the traditional navy blue. We found your site and saw that you even offered summer wool, which is ideal for the Florida heat. We originally bought only a few suits for the officers going to New York for the service. Since that date, we have outfitted our entire department with dress uniforms. Although we are only a small department, we still have much pride in our department and the community we serve, and want to look the part when appearing in formal settings. Your company has helped us through the original design of the uniforms and all of the appropriate stripes and hardware. You have always been prompt in filling the orders and very accommodating with sizing and special needs. We appreciate that you have always called to be sure our orders have been filled to our satisfaction and are prompt in correcting an order when there has been a discrepancy, even when they have been our errors. Thank you so much.
“ I would like to take a minute to thank you and your team at Lighthouse Uniforms, for all you have done for the Shakopee Fire Dept. No matter what function we are at, Parades, Fireman's Ball, or honoring a fallen Firefighter. Our Dept is the best dressed there. We are the talk of the event. From the excellent fit of your class 'A's” to your service, to the follow up, and the smallest details Lighthouse has been there for us. In a world where every dollar counts, it's important to know that the relationship's you have are as strong as they can be. Congratulations, Lighthouse has done it again! Many continued success and all of the best to you and the team at Lighthouse. Keep up the good work
“I have been most impressed with your company!! From the very first contact by e mail, to the follow up, the telephone contact and delivery! In fact you have been the most pleasant transaction I have had in a while. Thank you very much, the jacket is the correct color, fits perfectly and we are most satisfied. We will most certainly recommend you to other Shriners needing jackets.
“It has been an extreme pleasure doing business with such a great group of people who know their business and their customers. We are not just a number but a name and face and we enjoy having that personal touch every time we call or place an order. All the staff know who we are which makes it great instead of having to explain each time we call like most other businesses. Our orders are processed promptly and if there is a delay in any items I can expect a phone call or email informing of that delay. If we have any issues with our account I can expect a phone call or email from Alphonse promptly. We have been ordering from Lighthouse since 2001 and have no regrets! Keep up the great work!
“Just wanted to take a minute and let you know the great experiences I have had working with Mr. Steve Cohen and his staff at Lighthouse Uniforms. From the time the order is placed and even after it is delivered the customer comes first. At the time you place your order his very knowledgeable staff is willing to help you answer any questions you may have so you will get the exact uniform you had in mind. The Sampson County Fire Honor Guard has worn Lighthouse Uniforms since 1997 and we love the uniforms, they are the highest of quality. As for Lighthouse Uniforms we consider them the best, from their caring and helpful staff to the quality of their products and their level of service. We recommend them 100%. Keith Powell Chief, Taylors Bridge Fire Department Commander, Sampson County Fire Honor Guard
“Sean, Brian, Alphonse and Laura, The Richmond Fire Department would like to thank you all for the awesome “customer service” that you have shown us. Despite the ice and snow storm, you guys came through for us even on a short notice. Please do not hesitate to call us if there is anything we can do for you!
“My order arrived on time and was absolutely perfect. The pants I ordered fit great and the replacement shoes were just right. Thanks to all who worked with me on my order. I will recommend you to all of my associates. Kindest Regards
